
Google Customer Reviews
Daniel Webb
Sep 27, 2025
Rating:
“Terrible service, rude staff, and poor workmanship. They didn't even wash my truck after they asked if I would like a car wash. Overall, it was a weird experience. I would recommend going elsewhere. You can tell they only care about gouging clients and misrepresenting themselves as a reputable business.”
Dan Caescu
Aug 15, 2025
Rating:
“They will quote and try to push service that was not actually due, nor recommended by Toyota. Example: at 35K visit, they will strongly suggest you do maintenance that is recommended at 60K, and only recommended for vehicles doing heavy towing. They will recommend flushes that are only recommended in Hawaii (as per Toyota's maintenance schedule). They will even recommend the same work twice (flushing the transfercase/differential - TWICE, where it was a) not recommended by Toyota unless doing heavy towing and only at 60K miles, and b) for a vehicle that they insisted has a transfer case , but which actually uses an Electronic On-Demand All-Wheel Drive system that does not require a traditional transfer case. This system uses electric motors to provide power to the rear wheels, eliminating the need for a mechanical connection like a transfer case) . Mind blowing. That's why people hate going to dealerships.”
Charles Ohly
Aug 12, 2025
Rating:
“I really enjoyed my experience working with Kamil at Fox Automotive Group in Rochester. He was friendly, a great communicator, and quick to answer any questions. He wasn't pushy either. I'd definitely work with Kamil in the future and I'll be recommending him to my friends and family as well!”
Madison
Mar 21, 2025
Rating:
“I would HIGHLY recommend Jason Vela at Fox Automotive. We went in on a Thursday afterwork, test drove a few cars - and fell in love with a VW. He got us approved, and out the door in under 2 hours! He was so friendly, not pushy, and extremely informative. We will be back, and we will be requesting Jason. Thank you Jason and Fox Automotive.”
Mike Decent
Mar 8, 2021
Rating:
“They are great to work with they care about you and your car no matter how old it is. Justin in service was awesome he got back to me quickly and had a quote for the work I needed done. I would recommend Fox Toyota to my friend's and family. Thank you for your help”