
Google Customer Reviews
Tom Nguyen
Dec 5, 2025
Rating:
“Carl Adams, the service department employee at Mercedes Benz in Reno, is the best service person I’ve ever had. He’s a friendly guy who answers my phone calls promptly, even if he’s busy. He’s always on time for my appointments and answers any questions I have about my vehicle.
I’ve bought two Mercedes Benzes in Reno, and Carl Adams has always followed up on all my vehicle’s service appointments. I appreciate his dedication to providing excellent customer service.”
Bill Schrimpf
Nov 15, 2025
Rating:
“Our experience purchasing a pre owned vehicle was very smooth and easy. Our sales guy, Matthew DiLin did an excellent job helping us drive away with the truck we wanted, at a good price, no hassle at all. Quick and easy!”
Jerome Pickney
Oct 6, 2025
Rating:
“Once upon a time. I thought car salesmen were sharks. No sharky waters here at Mercedes Benz of Reno. Matthew LeDin is an unreal human being. He is a Mercedes Benz specialist and expert. He can get any vehicle to and from anywhere on the planet. Mercedes Benz sold by him reside in nearly all 50 states now. We talked for several hours during my last visit and my mom had always loved him. She bought several different Mercedes Benz cars and SUV’s directly from Matthew over the years. She even bought a BMW off of him once that he shipped her in an enclosed semi truck hauler to her front door in Washington, pre owned one. He’s a Benz guy but I thought I should mention because I remember it vividly. He found me the exact suv I needed even though I had no idea I even wanted it. The experience you get is something I am unable to compare to any other. Make no mistake we talked for months leading up to my purchase. He will make time and respond to texts and emails and phone calls on off days while he travels and is on airplanes using WiFi. Never had an experience like this before in my whole life. Matthew LeDin is the best in the whole wide world. He is the like the LeBron James or Patrick Mahomes of his profession. A winner and a champion. A true businessman indeed. Thank you so much for making this old man smile a bunch. I’ll be sending everybody I know to northern Nevada from now on.”
Ted Bingham
Sep 16, 2025
Rating:
“Very easy transaction, very professional.
Steve Montano contacted me first thing in the morning about an inquiring i had. We came and test drove vehicle in the morning. Had to take my wife back home. I came back later that day and purchase the vehicle that we test drove. Recieved a very fair trade in , paid cash for the GLC Mercedes. In & out in less than 2 hrs. Thank you Steve for all your hard work and being very easy to work with. We love our Mercedes!”
Pamela Harrison Dunbar
Sep 7, 2025
Rating:
“Best experience in the world here at Mercedes Benz of Reno with Matthew LeDin the worlds greatest salesman, Jim Obrien the worlds best manager and Scott in financing! Buy your vehicle here and get the Mercedes Benz team experience. I can’t thank Matthew and Jim and Scott enough 👏 I enjoyed my day and my time and just had a fabulous overall experience 😊”