Audi Reno Tahoe

“Many unanticipated repairs needed were identified at a service visit. Quite expensive. The customer service was respectful and responsive. Offered a loaner for 2 days which was great since I live one hour away. I love my 10 year old Q5. Thanks to Angel I can safely drive it for several more years!”

“Had a great experience with Daniel Morales who is knowledgeable about Audi products and how to find what we were looking for. Also followed our wishes and was transparent about the process . I came by without an appointment 2 hours from closing to consider a purchase for my wife who was coming a half hour later. He catered to my requests without hesitation and pulled my 3 top choices all next to each other for her to compare. When those weren’t quite right he listened to the feedback and found what she was looking for in a back lot. Excellent buying experience.”

“Wanted to say thank you Brendan from the service department! Him and his team is easy to work with. I would definitely love to do more with them in the near future! Atillio also supported me during my visit. I will only trust these fellas for my R8.”

“My experience at Audi Reno Tahoe was seamless. Tanner, in sales, reached out to me as soon as they took in a vehicle he knew I wanted. It was the make, model & color I’d been hoping for. I went to the lot the same day, test drove it, and knew I wanted to buy it. I got pre-approved through 2 different financial institutions, but wanted to get approved through a 3rd because they offered a lower interest rate. When the 3rd credit union wasn’t getting back to me in a timely manner Tanner reached out and was able to get us approved the same day. Our experience with Tanner & the dealership as a whole was fantastic!”

“Brendan Ortiz is my service advisor, and I am more than happy to recognize him for the outstanding customer service he provided for my Audi R8. I rarely leave compliments, but he truly deserves it. There was no upselling, no red flags—just genuine care and professionalism. From start to finish, I was treated like a valued customer. Brendan understood that I’m meticulous about my car, and he and his team at Audi Reno Tahoe went above and beyond to meet the high standards I expect. I’d also like to give a special shoutout to Laura Diaz, the service receptionist, for ensuring I received the timely call-back I needed. That attention to detail reflects the quality of service that makes Audi, not just in Reno but as a brand, stand out. For context, this wasn’t just a basic oil change—I wanted my car to feel like it did the very first time it left the showroom, and they delivered. Thank you to both Brendan and Laura. I look forward to trusting my car with them for both routine maintenance and larger service needs in the future. They are true assets to the Audi Reno Tahoe team, and I hope they receive the recognition they deserve.”