
Google Customer Reviews
Diane M
Jan 31, 2026
Rating:
“I just purchased a vehicle from Mastria Volkswagen, and the entire experience was outstanding from start to finish. From the moment I walked in, the process was completely seamless and stress-free.
My sales representative, Luis R, was exceptional. He was friendly, knowledgeable, and truly customer-oriented. Luis was prompt with communication, took the time to understand exactly what I was looking for, and never made the process feel rushed or pressured. His professionalism and attention to detail made the entire transaction smooth and enjoyable. It was clear he genuinely cared about making sure I drove off the lot confident and happy with my new vehicle.
The financing portion was equally impressive. Mark, the finance manager, was extremely competent, friendly, and thorough. He explained everything clearly, answered all questions with patience, and made what is often the most stressful part of buying a car feel straightforward and easy.
From the initial conversation to driving off the lot in my new vehicle, Mastria Volkswagen delivered a top-tier experience. I highly recommend working with Luis R and Mark if you’re in the market for a new car—you’ll be in excellent hands.”
Amy Golden
Jan 28, 2026
Rating:
“⭐️⭐️⭐️⭐️⭐️
Outstanding Service at Volkswagen Mastria – Raynham
I had a great experience at Volkswagen Mastria in Raynham when I came in for a diagnostic check under my extended warranty. They took me right in and even squeezed me in to complete the repair, which I truly appreciated.
Trevor, the service technician, was absolutely wonderful — extremely kind, patient, and helpful. He took the time to explain everything clearly and made the entire process stress-free. It’s refreshing to receive such attentive and professional customer service.
Highly recommend this service department, and especially Trevor, if you’re looking for honest, efficient, and friendly care for your vehicle!”
James Clayton
Jan 9, 2026
Rating:
“I found a vehicle I liked at Mastria VW which is 2 hours from my home. I contacted the dealership and they had the car out front when we arrived. I was introduced to Luis, he showed us the features. On the test drive he answered all my questions and wanted to make sure the vehicle met our needs. Then comes the part everybody hates, the negotiation. Luis did not do the sales manager shuffle. He presented the numbers, we countered and the sales manager Greg Wasden arrived to agree to our price. If that wasn’t easy enough, we met Jerry Chan the Business Manager and he completed the paperwork in short order.
This was by far one of the best car buying experiences that I have had.
Stephen delivered our vehicle in beautiful shape and had everything he needed at the NH registry.
To complete the perfection of this transaction Luis called us on the way home to make sure everything went extremely well.
I highly recommend Mastria VW. It was well worth our 2 hours drive.”
Bruce A. Edkin
Jan 9, 2026
Rating:
“Absolutely outstanding experience. Luis Reyes was our salesman and I would 10 out of 10. Recommend him to anyone. The entire process was smooth, efficient and friendly. They are upfront with their numbers, clear and transparent.”
Paul Schulenburg
Sep 24, 2025
Rating:
“Our experience with Mastria Kia was nothing but positive. We have a dealer that is much closer, but Mastria gave us a deal that we couldn’t refuse on a Kia Niro Wind EV. It was worth driving the extra miles. The dealership is clean and inviting and everyone there was friendly and helpful. Tony made us an offer that we couldn’t turn down and Jonathan helped us out when we got there. They were both really nice and accommodating. I have a friend who might be interested in an EV and I’m trying to get him to call them. Hopefully he will! (We love our new car btw.)”