Auction Direct

“Jordan Jordan 1000/10. I have been using Uber and Lyft for 3 1/2 years spending over $500 a week. I have full-time job and I am also a full-time student. I just recently obtained my driver's license and unfortunately in North Carolina you have to pay for liability insurance. 🙄 I was just tired of not being able to drive and throwing money away. So today I came to just look around after work and possibly test drive a couple within price range (money I could potentially save up to buy in cash car) who knew I would walk away with a vehicle that is reliable and affordable. Jordan and Paul were wonderful they were real with me just as I was with them. So optimistic and enthusiastic, caring, funny, and kind. Gave me the ins and outs. I tested the vehicle that was allotted to me and Wow when they talk about 130 point inspection believe them. Wonderful! I am in awe. God works wonders and so does Auto Direct!”

“I had an incredible experience at this dealership. After going through a tough period in my life, I wasn’t expecting much, but God led me to this dealership. I needed to get out of my old car, which was tied to a painful past. From the moment I walked in, Joe, my salesperson, was kind, attentive, and truly listened to me. My credit was BAD; no co-signer, no money, and new to NC from NJ. What seemed impossible became possible thanks to God, Joe and Trevor. They made the entire process smooth and supportive. I’m so grateful for their compassion and professionalism. I HIGHLY recommend them, and this dealership. May the Lord continue to bless and provide for them for being so willing to help me in my time of need and transition ❤️”

“I was in an accident in November and have been worried sick about my credit and getting another vehicle. I came here and Joe took such good care of me. We were able to drive off the lot in our 2023 Chevy Equinox. Thank you Joe so much. I do have 1 thing bad though, their detailing dept really stinks, car is still nasty even after they supposedly detailed it. Do better!”

“9/13/25- I had an absolutely outstanding experience purchasing my 2021 Dodge Durango GT Plus from Auction Direct, and I have to give full credit to my sales consultant, Paschell Richards. From the very beginning, Paschell impressed me with her professionalism, patience, and genuine respect. She never rushed me, never pressured me, and truly took the time to make sure I understood everything about the vehicle and the process. She was extremely knowledgeable about vehicles and answered every single one of my questions with confidence and care. What really stood out to me was how attentive she was, she listened to my needs, paid attention to the details, and made sure that I felt comfortable every step of the way. It was clear that she wasn’t just trying to “make a sale” but was genuinely invested in helping me find the right car. On top of Paschell’s incredible service, Mohamed, her manager, was equally impressive. He was approachable, professional, and made sure everything was handled smoothly from start to finish. Together, they made a great team and created an environment where I felt valued as a customer. The entire process from test drive to financing to final paperwork was seamless and stress free, which is not something I can say about most car buying experiences in the past. If you’re considering buying a car, I highly recommend visiting Auction Direct and asking for Paschell Richards. Pairing her dedication and knowledge with Mohamed’s management support, you will not be disappointed. This was by far one of the best customer service experiences I’ve ever had!”

“My experience at Auction Direct was truly amazing. I would pick this place over any car dealership. Mr. Timothy Cooper was the best salesman. He heard what I was looking for and found the right car for me. He is very professional and he doesn’t rush you. He will make sure you are happy with your decision. I was truly amazed with my experience here. If you are looking for a car, go to Auction Direct and ask for Timothy Cooper. You would not be disappointed.”