Richland Chevrolet

“Worst experience I've ever had. My car broke down the next day. They kept my car for over 2 weeks and only changed the battery. They didn't check any of the concerns I had, nor did they test drive it before giving it back. On May 12th a woman told us the battery had been changed but they needed to test drive it one more time to make sure everything was good. Fast forward to May 15th we still received no call back, so we called them. They said she would be off for the weekend (15th & 16th) so they didn't know what we were talking about. Fast forward May 18th we get a call that the car is ready. When asked if it was test driven like they were supposed to, the answer was no. but they drove it from the garage to the parking spot and everything sounded good. I picked it up the next day, and it broke down the following day. I went to them with very specific concerns, not the battery - they failed to check any of my concerns and now my car is getting worked on by another shop. The communication was poor. The service was poor. I would give no stars if I could.”

“Shop out of town! Lubbock, Scoggin and Dickey, were able to beat Roswell's price by about $5000 and then threw in extras. Their process was easy, all done over the phone, and free delivery! Roswell was not able to compete or come close. If you do decide to shop Roswell, talk to Ryan Martin. He was very nice and tried to do all he could, but ultimately the representatives above him could not compete.”

“Was simply trying to leave Panda Express and a young lady who was picking up a bunch of food in a white new Electric Hummer with Richmond GMC dealer temp tags on it was parked in the middle of the exit blocking the only way out talking to someone. I moved to the left to see if I could just go around her. Brand New Hummer's are very wide and so I wasn't able to, so I motioned to her to please move forward and she directly just flipped me off then turned to finish her conversation for the next awkward 60 seconds which felt like forever. I'm sure this is a fine dealership but I can't say much about the quality of the employees”

“I can’t say enough great things about Malcolm! He went out of his way to make the car buying experience so easy, and stress free. Malcolm made us feel confident in the purchase, and answered every question we had. I will definitely go back to Malcolm next time I need a car!”

“We had a great experience working with Martin. He listened to the details on what we were looking for and found the perfect match. He made the buying process smooth and enjoyable. I highly recommend working with him. Everyone at the dealership was helpful and professional. This team definitely has expertise and passion in their field. 5 stars!”