West Herr Toyota of Rochester

“Nathan was extremely helpful and professional when getting me into my new truck. He was referred to me by my daughter who had an amazing experience with him as well. We would recommend Nathan to anyone looking to get into a new vehicle. Everyone there was super friendly but Nathan really outshined them all! Thank you!”

“Picked up our brand new Camry XSE with the premium package and what a great experience dealing with Albert ! The service and Communication was great! He answered all questions through text messages and always very responsive ! Highly recommended! Thanks West Herr Toyota!”

“The whole process was very streamlined. My sales representative was Peter, who did a fantastic job with communicating where we were at in the process and answering any questions I had. I was unsure about the color I was going to get, as my car was being delivered to their dealership, but Peter knows what he’s doing! I ended up with the Calvary Blue and wow! She’s a stunner! Everyone there is so polite, making sure you have the best experience you can. This was my first new car, and I was so worried about the process. Whether this is your first time buying a car, or your 20th, they make sure you leave that lot loving the car you bought and that your experience was a priority! Highly recommend :)”

“In and out with a brand new truck inside of 2 hours! They gave me a trade in price on my vehicle I didn’t think was possible and offered me solutions on getting rid of my negative equity. Working with my salesman Peter was a breath of fresh air and I couldn’t be happier. Thanks to everyone at West Herr Toyota for all the professionalism. From the financial manager to the mechanics, everyone that I spoke with was more than helpful. Highly recommend the team at this location.”

“I had an outstanding experience working with Paul at the dealership. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle—not just making a sale. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. Paul went above and beyond to make sure I was comfortable with my decision and never once made me feel pressured. His attention to detail and customer-first attitude really stood out. If you’re looking for someone who is honest, patient, and truly cares about your experience, I highly recommend asking for Paul. Five stars all the way!”