West Herr Subaru of Brockport

“I had an outstanding experience working with Nick Bills. From start to finish, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale. He answered all my questions, was transparent throughout the entire process, and made everything smooth and stress-free. What really stood out was his dedication to customer service. He went above and beyond to make sure I was comfortable with my decision and got exactly what I was looking for. To make things even easier for me, he personally delivered the vehicle right to my workplace, which was incredibly convenient and showed how much he truly cares about his customers. If you’re in the market for a vehicle, I highly recommend asking for Nick Bills He made what can often be a stressful experience enjoyable, easy, and hassle-free. Five stars all the way!”

“Absolutely amazing experience leasing my new Subaru at West Herr Subaru/Toyota. Peter was fantastic — patient, honest, and genuinely focused on getting me the best deal. He walked me through everything without rushing and made the whole process stress‑free. I’m thrilled with my new car and highly recommend working with Peter if you want someone who truly goes above and beyond.”

“I purchased a new Solterra Limited XT from West Herr Subaru of Rochester recently and the experience was wonderful. Max Green was my salesman and he made my experience very painless and easy. From the start he provided me with a real otd price without having to ask. That's rare in my experience. The price was aggressive from go. I was in another EV lease with a couple months left, and we were able to work that into the deal without any real effort from my part. When we arrived the team was very pleasant and efficient. I'm not a local customer, so they were quick. We were in and out within about two hours, which was very nice. A lot had to do with pretty much getting the deal in place over text and the phone. But definitely credit Max and the dealership with being willing to do most of it with me being outside of the building. The experience was just top notch. I don't anticipate needing a vehicle for quite some time, but I will have no problem telling friends and family to consider traveling a bit to West Herr Subaru if they're interested in a Subaru.”

“Kaya is amazing! After a not great experience with a different West Herr location, with a salesman who was adamant we buy a brand new car with no consideration for the future, we were already a year and a half later in the market for another vehicle. Kaya not once encouraged us to purchase a new vehicle, and knew we were looking to decrease our payments. After explaining that our current vehicle couldn’t even fit a car seat without the person in front of it having to sit as close as possible to the dash, Kaya selected a handful of vehicles for us to test drive. Originally, I explained I wouldn’t look at a Subaru. Kaya understood and didn’t show us anything we said we didn’t want. But we ended up loving a Forester and ended up bringing home a gently used, like new, forester. It had everything we required in our search, and everything that we would love to have but didn’t require. Additionally, after a ridiculous insurance quote, Kaya referred me to an insurance agent who found me the best rates possible, and made the entire process as smooth as possible.”

“I recently purchased a 2026 Forester from Elvis. I had contacted the dealer through a web form and Jasmine responded within an hour to answer questions I had. That same day, I came into the dealership. They had a special deal going and I had to take delivery the same day to take advantage of it. Everyone was so kind and helpful! I left the dealership at 7:30pm that same day with my new car! I appreciated how I was treated and the finance person explained everything so well. I had been to another dealer that was close to my home, but they acted like they really didn't need my business, so I decided to just talk to West Herr to explore my options. It was an excellent decision and I absolutely love my new car!”