West Broad Honda

“I’ve known Kevin for years since I’ve taken care of the plants at Honda. We always had a fun time talking and catching up on things in our lives. I knew when it was time to get a car, he would be the man to handle it. He took phenomenal care of me and my daughter on a preliminary SUV car hunt in March. However, we switched gears on what we wanted to buy, and decided that a sedan was the better way to go. We landed on a hybrid Accord and it was a great decision. Kevin showed us all the bells and whistles which when you are driving a 14 year old sedan, it’s almost like learning a foreign language. We could not have asked for a better person to handle this purchase! We will travel in style and comfort, and feel safer with features we lacked in our old car. Thank you Kevin!”

“Excellent buying experience. Cory helped me initially with clear information, and when I had time to come in he paired me with Mike Toothman, who was outstanding throughout the entire process. Mike was patient, friendly, and never used high‑pressure tactics. He answered every question, made both visits comfortable, and reminded me to call or come back anytime if I needed help with anything after the purchase. My wife and I returned a week later, and although the exact color combination I wanted wasn’t available, the team searched the network and worked hard to find options. Sales manager Tim Cartwright made a fantastic offer on a new Honda Pilot in stock, and he delivered exactly what he promised. The F&I process was quick, pressure‑free, and efficient. This wasn’t one of those dealership experiences where you’re stuck for hours — we were in and out quickly. Mike’s professionalism and customer care really stood out.”

“Our experience in buying our new Honda Accord Hybrid was painless. All people we interacted with at the dealership were courteous, professional, and knowledgeable or they referred us to a person who could address our issue or question. The inventory of available cars was great. And we were encouraged to ask questions and take our time. The trade-in was efficient and fair. All the business stuff went well. And the follow-up since the sale had been good. I highly recommend West Broad Honda.”

“I had an outstanding experience working with Mack, Corey, and Evelyn during my vehicle purchase. From the moment I walked in, they were professional, friendly, and genuinely focused on helping me find the right vehicle rather than just making a sale. They took the time to answer all of my questions, explained everything clearly, and made the entire process easy and stress-free. What stood out most was their honesty, patience, and excellent customer service. They kept me informed every step of the way and made sure I was comfortable with my decision. Thanks to Mack,Corey, and Evelyn buying a car was a smooth and enjoyable experience. I highly recommend them to anyone looking for a dealership team that truly cares about their customers. Five stars! ⭐⭐⭐⭐⭐”

“Recently, after much thought and consideration, my wife and I decided it was finally time to purchase a new vehicle. We began researching high-occupancy vehicles and quickly focused on the 2026 Honda Odyssey as the right fit for our family. After visiting several dealerships, we chose one and moved forward with the purchase. Unfortunately, by the end of the process, we felt somewhat misled about what was included in the package we believed we were getting. By that point, the deal had already been finalized, and we left feeling disappointed and unsure of what to do next. Thankfully, that’s when we were guided to the wonderful team at West Broad Honda. From the moment we connected with them, the experience was completely different. They were attentive, compassionate, and genuinely cared about helping us resolve our situation. We are incredibly grateful for the support we received. A special thank you to David Sewell for his assistance and dedication in making sure my wife and family were taken care of. And an even bigger thank you to Kevin Smith. There was absolutely no pressure — he simply listened, took his time with us, and truly wanted to help us get into the vehicle we had originally hoped for. His professionalism and kindness made all the difference. Thank you, West Broad Honda, for turning a disappointing situation into a positive one for our family. We truly appreciate you.”