Sheehy Ford of Richmond

“Working with the Sheehy Midlothian team has been great, specifically with the VIP service. I would like to specifically call out Tammy, the driver who comes and picks up my Explorer and then returns it back to me when service is done. Tammy is amazing to work with, is always on time and always has a friendly smile. She makes the transition extremely easy as she already knows where my car will be parked and brings it back to the exact same spot that it was initially parked at. I can’t rave enough about Tammy! She is exceptional.”

“Sheehy Ford was excellent with their customer service. Nick Simmons was very helpful and knowledgeable. He kept us updated throughout the whole experience. He was also very supportive of us, regarding the engine failure issue, and helped us out with our case to Ford Corporate. I would highly recommend the Sheehy Ford service department to anyone in need of service for their Ford vehicle.”

“We received the most excellent care from Sophie. Thank you Sophie you are the BEST! I will say she was extremely knowledgeable with our F250 explaining everything in detail inside and outside the F250. We are extremely happy with our purchase and our truck ran so well during a test drive and after picking it up from the dealer and received allot of looks driving it back to our home almost an hour away. We appreciate all the time Sophie spent with us. This was our 1st Ford pick up but love the looks and all the bells and whistles. I will also say Hope was also extremely knowledgeable about other products so we can make sure our investment always looks the very best. Hope was extremely nice and also a pleasure to work with. Our overall experience was the BEST experience hands down than other dealers. Loved working with these two ladies. We will definitely recommend to anyone looking for a new truck.”

“I found the car I wanted to buy specifically at Sheehy Ford in Richmond Virginia and so I made contact with James Vance and Stockton. I filled out the credit application and was approved for the 2026 Mustang GT Premium. I flew in from out of state (California) and James actually picked me up from the airport early the next morning. We went straight to the dealership where I made my purchase. I'm taking the time to write this review because from the moment I began this journey with James and Stockton, it was the "absolute" best customer service that I've ever received. These guys were amazing and I must add that the entire staff there was great. I'm a 60 year old man who pays close attention to the way I'm treated especially when I'm about to spend my hard earned money. I have nothing but great things to say about these guys (James and Stockton) along with the entire staff there at Sheehy Ford of Richmond Virginia as the entire atmosphere was warm, professional and inviting. I'd definitely recommend to anyone considering buying a Ford to come here where you won't get pressured but you will be treated the absolute best by James, Stockton and the entire team there at Sheehy Ford of Richmond Virginia. Because of my amazing experience I'll fly in again and again for all my future purchases (by the way this was Mustang #7, I think I like Mustangs). Thanks again to James and Stockton.”

“I had a great experience purchasing my new Ford F150 from Sheehy Ford of Richmond. I initially worked with Xaiver over the phone and email, as they had the exact truck that I wanted, and at a great price. The entire process was smooth and completely no-pressure, which was refreshing. Once I had my financing in place, I drove 10 hours to take delivery, and they had everything ready when I arrived. The truck was cleaned up, parked out front, and the paperwork was quick and easy. Xaiver, Isaiah, and Wess were all really nice and very professional. My experience with this dealership was top notch and there was absolutely no pressure and no non-sense. It was well worth the drive, and I'd definitely recommend this dealership to anyone looking for an stress-free buying experience.”