Honda of Short Pump

“Thanks to the team at Honda of shortpump I was able to get the exact car that I wanted, dream color and everything! They worked with me very patiently to find the exact car I wanted at the price range I wanted it. Olivia Cook was VERY good to work with, I’m so glad I got paired up with her for this sale. She made the process super easy and stress free on me. This was the first car I’ve ever bought 100% on my own so I was stressed heading into things, but Olivia made me feel at home. Part of the process did get a little bumpy on the financial side however at the final stretch of things, but Nick Bufalari stepped up and figured everything out for me! It was an incredible experience over all! I can’t thank the team enough for working with me.”

“We had a great experience at Honda Short Pump! The entire process, from inquiring about the vehicle to finally driving home our new car, was smooth and stress-free. A big thank you to Miss Leah and Emilio Quinonez for being so approachable, professional, and helpful throughout the whole process. They communicated clearly, answered all of our questions, and made sure we felt comfortable every step of the way. Special shoutout to Emilio for his outstanding customer service. While we were waiting in the lobby, he constantly checked on us and even offered us drinks, which we really appreciated. He also gave us a personalized gift that made the experience even more memorable. On top of that, even after his working hours, he still took the time to take photos of us with our new car. Overall, we truly appreciate the excellent service and would highly recommend Honda Short Pump to anyone looking for a smooth and welcoming car-buying experience!”

“I had an amazing car-buying experience at Honda of Short Pump! From the moment I walked in, the atmosphere and energy in the building made me feel comfortable and genuinely excited about the process. A huge shoutout to Olivia Heathcock, who was absolutely phenomenal. She took the time to listen to exactly what I wanted and worked with me every step of the way to make sure I got it. Her professionalism, patience, and dedication truly stood out and made the entire experience smooth and stress-free. If you’re looking for a dealership that values your experience and goes the extra mile, I highly recommend Honda of Short Pump—especially if you get the chance to work with Olivia!”

“This is a new location, about a month old but incredibly better than west broad and mechanicsville Honda. The former don’t care about customers and the latter is always busy. Darius (sales manager from Ohio) is a great human being, honest and down to earth. Gavin (general manager) is very friendly and easy to work with. Our sales person was Olivia and she was always attending to our needs. She took time to walk us through all the steps, stayed longer beyond their work hours to stay with us during the paperwork and went above and beyond to become the part in welcoming our new ride! Highly highly recommend this dealer place for all your Honda needs!”

“Even though I went in looking for a car before their grand opening, I was able to leave with an incredible brand new car at the first place I shopped and the process went really smoothly. I had a great experience with everyone that I met on the team after having some less than ideal buying experiences with other big dealerships in the Richmond area, especially as a woman purchasing a car. I appreciated how transparent everyone was with costs and fees and did not feel pressured at all to sign off on anything I wasn’t comfortable with. Olivia helped me find the perfect car for me & Brandon in finance was really kind and easy to work with. I would definitely recommend them to anyone in the area who is looking for a new car!”