Haley Chrysler Dodge Jeep Ram

“This was one of the best car buying experiences I have ever had. Sheldon was so welcoming and straight forward through the entire process. He was not at all pushy about the sale and was very easy to work with. He has definitely made me a customer for life!”

“Went in today for an oil change. There was a nail in my tire the service rep asked me if I wanted it plugged, I agreed to add that to the service. I notice Them bring my car around so then go inside to pay. I am sitting down waiting he walks in I go to the counter, the rep tells me the price. I notified him that I have a coupon, he proceeds to tell me he will “honor its this time”and that next time I need to tell him at time of write up. For one I do not work there so I do not know the time of write up. The time of write up couldn’t have been when arrived because the tire plug was added, so I presented the coupon when all was done. Two the company mailed this to me so it shouldn’t be a problem at all when the coupon is presented to be used. I didn’t appreciate the way he said that. Then I go to my car and my inside door step panel is off, and there is a lot of dirt around it. I’ve had this car for 3 years, not once has it ever fallen off. I go get the sales rep and show him. He fixes it and proceed to say, the person that was servicing the car must have kicked it off when exiting the vehicle, and that it’s just clips. I do not care if it was just clips or not I did not give you my vehicle in that condition so it shouldn’t be returned in that condition. I have been doing business with them for almost four years and do not appreciate this kind of service or his comments.”

“I cannot say enough good things about the team I've been working with at Haley. I'm actually writing this review mid-deal, before even closing a sale, because how this dealership has handled the process deserves to be said regardless of how it closes. I was upfront from the start that I was undecided and still comparing options, exactly the kind of customer most places either pressure into a sale or write off completely, and instead I've been met with patience and understanding. Ciera, my sales consultant, has communicated promptly, never pushed, and listened to my specific situation. What stands out the most is the honesty. I came in with a complicated trade situation and a lot of open questions, and where another dealer flatly told me my ask "wasn't an option," this team walked through the possibilities with me, was straight about the value tradeoffs, and let me come to my own decision instead of steering me toward theirs. I'm still waiting on one item to be resolved before we can close, something unrelated to the dealership, but Mike and Steven, two of the managers, have shown that same understanding and patience and have gone out of their way to help tie up that loose end. No games, no pressure. If you want a dealership that communicates, respects your time, and tells you the truth even when it isn't the easy sell, start here. I'll update when everything's final, but I didn't want this to go unsaid in the meantime. Kudos to this entire team on their exceptional customer service. UPDATE: The close went exactly the way the rest of the process did. The final steps were super easy, and the paperwork, usually the part I dread most, was a breeze thanks to Meghan, the finance manager. Start to finish, this entire team far exceeded what you'd expect from a normal dealer experience. Everything I said above held true right through to signing. I couldn't recommend them more highly.”

“All smiles. It was an exceptional experience at this dealership. I had the fortunate chance of working with Ty in preparing for my vehicle purchase. She was attentive, patient and above all friendly. I could not have planned a better outcome. I’m luving my new ride and I my wallet (although lighter)is loving it too.”

“I recently had my vehicle serviced at this dealership, and the experience with their service department was exceptional from start to finish. Upon arrival, I was greeted promptly by a member of the service team who was professional, courteous, and attentive. They took the time to carefully review my vehicle’s needs and clearly explained the recommended services, ensuring that I fully understood the process before any work began. Throughout the appointment, the staff maintained excellent communication and kept me informed on the status of my vehicle. It was clear that the team values transparency and customer satisfaction. Every question I had was answered thoroughly, and I never felt rushed or overlooked during the process. The service itself was completed in a timely and efficient manner, and the quality of the work exceeded my expectations. The attention to detail and level of care demonstrated by the technicians gave me great confidence in the work that was performed. It is evident that the entire department takes pride in maintaining high standards of professionalism and workmanship. Overall, this was one of the best service experiences I have had at a dealership. The combination of knowledgeable staff, clear communication, and high-quality service made the entire process smooth and stress-free. I would highly recommend this dealership’s service department to anyone looking for reliable, professional, and customer-focused vehicle maintenance and repair. I look forward to returning here for my future service needs.”