Audi Richmond

“I had an excellent experience at Audi Richmond. From the moment I arrived, I received friendly, professional, and respectful service. Jay Jones explained everything clearly, answered all of my questions, and kept me informed throughout the entire process. Although I don’t speak English, they went out of their way to make sure I understood everything by finding someone who could speak Spanish to translate and assist me. I truly appreciated that extra effort, and it made me feel comfortable and well taken care of. The service was efficient, organized, and gave me great confidence that my vehicle was in good hands. I highly recommend Audi Richmond to anyone looking for outstanding customer service. Thank you for such a great experience!”

“This location was the best place to get a new car. It was a hassle free no pressure very friendly atmosphere. The sales person was a wonderful and great energy individual name Brea. She was knowledgeable of her product and very helpful with questions that we had. Our test drive was also well informed as she accompanied us to give my wife all the information and ride along tutorials of the vehicles technology. I would definitely recommend going to Richmond Audi if that’s what you’re looking for. Thank you Richmond Audi and Brea you’re the best my wife loves her Q5. On 6-26 had my Q7 serviced and was a great experience and wonderful service department, thank you Trevor for your help in making it a smooth and enjoyable experience.”

“Audi of Richmond was waiting for me and took me in promptly. They completed the items I requested to be done and performed an inspection with recommendations on additional items that I might consider having done. I will be rescheduling to have those done. The service advisor was extremely knowledgeable, professional and courteous. Everyone at the dealership makes you feel welcome. Great job!”

“Audi of Richmond has, by far, the best service department that I’ve experienced in my 66 years of life. Their professionalism is unmatched. They are warm, courteous, and knowledgeable. They take time to listen and understand what the customer desires. they will also make recommendations that will make your vehicle work to perfection, but they do not lie or pressure you into getting something that you don’t need! The reception area is always clean, neat and even smells good! The restrooms always tidy. They have Coffee, tea, and snacks for their guest. The customer service representatives are amazing and the service manager is phenomenal. No matter what type of vehicle do you have, you should go to Audi of Richmond to at least get it checked out and you will never be the same!”

“We've considered Audi of Richmond our family auto partner since 2013. From the heritage of auto quality created by Audi to the professional sales staff, we've always been pleased and eager to return. Chris and Aaron in service are the best in the industry and we're always made to feel cared for and heard. My highest recommendation to the teams of Audi of Richmond! My sincerest regards.... Q7, RS7, SQ7.”