Gates Nissan LLC - NMAC

“The BEST OF THE BEST!!! Brittany was phenomenal. She helped in every way she could to get the car my wife wanted. She didn’t give up on us or finding the right car. The General Manager Nick was great as well. We sat and reminisced about the good ol days. If you want treated right and to have confidence in your salesperson, my wife and I highly recommend you go to Richmond,Ky and visit Gates Nissan. Brittany will treat you like family. Not only did my wife get the car she loves, but we gained some great friends.”

“We worked with Brittany on the purchase of our first hybrid vehicle. She was so nice and easy to work with. And she gave us a very fair price for our trade. Victoria assisted with our financing and she was lovely and thorough too. We felt all of our questions were answered throughout the process. We were thrilled to find the car we wanted so close to home and are veey happy with our purchase.”

“Very nice people. In the ice storm I was looking for something, when I found what I wanted online I called Megan she set me up with Shawn. Wonderful experience brought the automobile for me to see. I made a appointment for a few days later purchase was simple and fast.”

“I can’t say enough great things about my experience at Gates Nissan. Sean made the entire car-buying process feel effortless from start to finish. No pressure, no stress—just clear communication, honesty, and genuine care about getting me into the right vehicle. He handled everything smoothly and made what’s usually a headache feel easy and even enjoyable. On top of that, Nick, the General Manager, is truly exceptional. You can tell he runs the dealership with integrity and puts customers first. He was approachable, professional, and made sure everything was handled perfectly. It’s rare to see leadership that strong and involved, and it absolutely shows in the overall experience. If you’re looking for a dealership that values people, transparency, and top-tier service, Gates Nissan is the place, and Sean and Nick are the reason why. Highly recommend!”

“Let me preface my review. A few years ago I was in the market for my daughter. Found a car online at Gates Nissan. Walked in cold, no warning. It was a great experience. We were shown two different cars, test drove both, and drove away with a new to us used car. Over the last 6 months my wife and I have discussed buying a new vehicle. I saw that 0% financing was being offered by Nissan. We immediately looked at Gates' inventory. Found two cars we wanted to look at and drive. Texted with the sales manager to set up a time to come in. Drove both, discussed pros and cons, decided on the more expensive SL model. I went in thinking this would be cut and dry. My credit score is between 790-805, so I knew I was qualified for the advertised 0%. The price quoted online was $41,416 with discounts. I negotiate on vehicle price not monthly payments. I wasn't going to try and negotiate a lower price. I was informed by the salesman that if I wanted the 0% the price would be $4,309 more, $44,725, because we couldn't use the Gates discount. I asked to see where it states that on the website. He admitted it wasn't on the website. But if I wanted the car at the advertised price we would be financing at the current APR based on my credit score. I had already checked a couple of places online and it would have been between 5.99-7.25%. Raising my payment from $660, at 0%,, to upwards of $790 per month. The average was about $80 more a month. Over a 60 month loan, $4,800 in interest. FAIR WARNING BEWARE OF BAIT AND SWITCH PRICING AT THIS DEALERSHIP.”