
Google Customer Reviews
Ann Aukerman
Jun 30, 2026
Rating:
“I had a knowledgeable and delightful salesperson, Ms. Kelli. The dealership had a great selection of SUVs and rebates on all Hyundai vehicles. The entire purchase process was easy and efficient. My new Tucson Limited is everything I've ever wished for in a vehicle, and I've bought a lot of them in my lifetime.”
Hunter Miller
Jun 18, 2026
Rating:
“I want to say that Roger made the buying/leasing process absolutely painless! Roger took his time and actually had my best interest at heart. I can’t recommend this team enough! Thank you Gates Hyundai team for all your hard work!”
COUNTRY CLEANZ
Apr 16, 2026
Rating:
“Best dealership in Kentucky. I Bought a Mustang GT and they detailed it better than any car I have ever bought, and sold to me at the best price around. Kelly and Dave did an excellent job making the deal fantastic. Fairest dealership I have ever been too.”
New Momma
Apr 14, 2026
Rating:
“I had 2024 Hyundai Kona I absolutely adored and it was my very first car purchase. I had only had it seven months before I hit a deer on my way to work and was heartbroken when I found out my insurance declared it a total loss. I didn’t know how to find a replacement when no car lot near me had one like it, but I knew I could look at options online. When I found one with Gates Hyundai I sent a quick message asking if it was still available and within a day, I had a car and the dealership was kind enough to drive it to me since I didn’t have a car of my own saving me a 6 hour trip! It couldn’t have gone better and I ended up with a newer model for less money! Amazing! Overall, I couldn’t be happier with this experience! Thank you for all your help, Roger!”
Pepper Jernigan
Aug 16, 2025
Rating:
“I had an amazing experience working with Kelli at Hyundai Gates of Richmond. She was absolutely awesome—caring, patient, and never pushy. Kelli truly went above and beyond to make sure I was comfortable and happy with every part of the whole sale. I couldn’t have asked for a better salesperson!”