Auto City

“EDIT UPDATE TO OWNER RESPONSE: it’s not the incorrect place; trust me. It’s just easier to say that than anything else I suppose. Trust me this is the place lived in VA all my life I know this place well. This is the place and I guess it’s easier to say it’s not than any actual response or digging. I will not be deleting just because the Kia came from here in 2021. I never realized I didn’t leave the is place a review. Anyhow in 2021 I bought a 2013 Kia forte two door; two months maybe even less of owning it the engine blew/locked up on me and it need AN ENTIRE NEW ENGINE. Oh boy that was super fun to get an entire refurbished engine into that junk car during Covid. Had to get a how engine boated over here from China during Covid. That car sat in that Kia Newport News dealership for three months, yay! ALS it cost $8,000 to for said fix and $6,000 for the piece of crap car. Thank you used auto city for the very crappy Kia forte. Since this car I have never bought again from a used auto lot. Go to a dealership if your reading this and buy used there, they have state law requirements they have to do before ever even listing the car. Places like this don’t even have change the oil if they please. Also it Portsmouth; go anywhere else.”

“Matt and Tim are the best. We needed an emergency repair for my Girlfriend's car to pass inspection, and they got it taken care of quickly, efficiently, and very professionally. Everyone in the office is super kind and they do incredible work. Definately a pleasure to work with these gentlemen”

“I had a lot of fun in the process of buying my car with Auto Zone, thanks to Matt and - of course - Tim Moore. As a Lyft driver and educator, the value that comes with the warranties they have and the lower processing fees relative to others were great values as well. On the lot, they seem to have the best cars relative to many competitors, locally, too. I have a lot of things going on, hobbies, passions, and travels - so the warranties that you can buy in addition to the car as is, are a vital added security to someone like me, who is unwilling to buy a brand new car, but is now spending much more than I ever have. Thanks, Tim, for all your help.”

“I had a great experience from the start, Tim was very helpful but not pushy, he really knows how to talk to the customer. Friday afternoon Tim and myself made the deal for the KIA FORTE and I was going to come back on Monday to finish paying for it but I put the money together on Saturday so another person helped me finalize the deal. This was only done after I was assured that Tim would get all the commission. I would definitely recommend these guys to my friends, and the car is doing fantastic.”

“Nice little used car lot found on cargurus. Got a sweet deal on a nice 9yr old 2015 ram. Very nice people matt and amber. Matt seems to be a 1 man show running the place. Very nice, Laid back, no stress atmosphere used car/truck/van shopping. Will definitely pass the word on to friends to check them out for a used vehicle and see what they got. They are kinda like a little hidden corner store but worth checking out. Thanks for my new lovely truck.... Dave.”