Shults Ford Inc

“Went there to look at a used truck and it was dirty when we first arrived, salesperson said they would get it all cleaned up . We agreed on a price and ended up buying it but did not get out of there till 15 minutes after closing. The next day when it was light out we went through it ,folding the seats down and there was dog hair all through it, chips and scratch marks on the paint, Plus the vehicle was supposed to be Ford certified and never received any paperwork on the vehicle saying that it was Ford certified, so we called the salesperson and ask them to send us the paperwork and the salesperson sent back a blank contract with no information on it, then they sent us an email stating how they strive to make every sale a complete satisfaction and gave a number to reach out to their management team, so we called and it's just a random number to any salesperson who's available and we left a message and never got a call back ,once you buy the vehicle they could care less, they're so dishonest you almost have to take a lawyer with you to make sure you're getting everything that they promise you .”

“I had such a great experience working with Sarah when purchasing my car. She was incredibly helpful, knowledgeable, and patient throughout the entire process. She took the time to answer all my questions and made sure I felt comfortable with my decision. The whole experience was smooth and stress-free thanks to her. Highly recommend asking for her if you’re shopping here!”

“Was in the need of a bigger vehicle and was able to talk to Sarah Eder about what I was looking for and my budget and she had matched our family to the perfect car. It was 100% the smoothest car buying process I have ever been through. It was quick and easy all thanks to Sarah! Highly recommend going to see her at Shults Ford in Harmarville! The environment in general was so calm and peaceful. Also a shout out to Nikki in financing, she took her time explaining the warranty packages and bundles and deciding what was best for us, but also had us in and out of her office in no time.”

“Had an absolutely seamless experience dealing with the crew at Shults Ford Harmarville, I highly recommend them for vehicle purchases. Compared to other dealerships I’ve dealt with it was incredibly smooth and easy.”

“I had a great experience with Shults Ford of Harmarville. The entire team was extremely helpful and professional throughout the process. When the original truck didn’t work out for us, their GM, Bobby Long, went above and beyond to make sure I found another truck that I truly liked. He also worked hard to secure the same financing terms as the original purchase, which I really appreciated. The level of care, transparency, and commitment to customer satisfaction truly stood out. I couldn’t be happier with how everything was handled and would highly recommend Shults Ford of Harmarville to anyone looking for a smooth and stress-free vehicle buying experience.”