Volkswagen North Scottsdale (Penske)

“Service advisor Gabriel Amaya and the Service Department at Volkswagen of North Scottsdale are really the best. AAA was able to tow my vehicle here. I barely made it before closing time. I ran over a piece of equipment debris left in the road by the City of Scottsdale Paving Improvement Project crew and it left a huge slash in my right front tire. I was relieved when Service Advisor Gabriel Amaya took care of my transportation problem to and from my home. Gabriel waited with me to make sure an Uber came to take me home. The next day the Service Department sent a video of the damages of my Volkswagen 2022 Taos and the tire was replaced making it possible to get to my doctor visits on time. I appreciate the expertise of everyone who helped me get my car back on the road and I just wanted to let you know how much I value Volkswagen North Scottsdale. The crew delivers high-quality and reliable follow-up service which will exceed your expectations.”

“Salesman, Tom, was very professional and considerate. Very thorough and answered all questions. Great knowledge of the cars. His Manager, Joe, was also very knowledgeable and helpful. Dealership was impeccable. Best car experience I have ever had. Will refer family and friends.”

“Service dept is awesome. Got a next day appt by scheduling online. Came in with a check engine light, they fixed it quick and identified (+ fixed) another issue as well. Everything was covered under warranty but they still reached out to confirm moving forward with service. They send you videos of everything they’re performing service on, give you an update on tire treads, fluid levels etc. Top tier service team, the best in town for sure. John was incredibly helpful and communicative. 5 stars”

“We recently purchased a VW Golf R for our son from Volkswagen North Scottsdale, and the experience was nothing short of exceptional. We worked with Jesse entirely over the phone and through text, and he made the process absolutely seamless from answering all our questions promptly to arranging for us to close the purchase right at my office. His eagerness to serve and commitment to making the process easy truly stood out. The General Manager, Michael Druken, was equally terrific and professional, attentive, and clearly committed to delivering a great customer experience. We couldn’t be happier with the process or the outcome. Highly recommend Volkswagen North Scottsdale for anyone looking for a smooth, professional, and friendly car-buying experience!”

“I had a very good experience with the North Scottsdale VW dealership, and I am very grateful to Nick for helping me through every steps and answering my questions with his knowledge and patience. I like my new Bluey ID.4”