Simply Automotive Sales and Service

“Bought the car from Simple Automotive said they fixed some of the problems, but I received a check engine light less than 500 miles! They fixed the issue then the other issue would pop up! Don’t recommend buying from them. Finance a car with them and now it's costing 1k to fix the check engine at the Volkswagen dealer and Simple Automotive. Plus there west lake Financial sucks check their review! Respect your time and money!”

“I recently purchased a vehicle from here. Great customer service experience. Also received a really good trade in value for my vehicle. I highly recommend Simply Automotive. Thanks to the entire staff.”

“I wouldn’t buy from here. I would say they’re not very honest. Said they just gave the car I bought an oil change, well the filter says 10/23 so someone’s lying. Said they had done an alignment, the car obviously pulls to the right and I had mentioned that and he said he never noticed so I stopped asking him questions about the car really. I drove the car off the lot, guess what, check engine light came on instantly. He was nice enough to check it but said that they had done it, it was most likely the wiring of the sensor but the wiring was obviously fine. Multiple bolts for the ignition coils were hand tight so I had to tighten them. There’s self tapping screws in plastic that are meant for clips. My interior has been falling apart since I bought it. I get it, it’s an older car but the transparency of this dealership is… lacking. I wouldn’t trust the integrity of this place. Another update, they told me the car had been in accident and was side swiped but it was okay. After taking it to get an alignment, I was told there was frame damage and now that also needs repairing. Do not trust this guys word. Another update, just got the vin inspected. They previously had the vehicle, sold it, buyer wrecked it, they bought it back and then sold it to me. In response to Steven, maybe you shouldn’t have posted it in car gurus, I did not rush this dealership, yes I kept calling because the transparency was lacking and yes I had purchased the tickets because the lack of communication within the shop. I wasn’t told the car might not possibly be ready until I was handed the phone off to Steven. No one had told me the car wasn’t going to be ready before I had already purchased a flight. And yes I had purchased non refundable tickets and I had mentioned that so obviously I was going to come for the car. My fault. Thankfully it made it home considering I have already spent a good amount already just to make it run a little smoother. You had already purchased the hood vents before I came to pick up the car because they were messed up and needed to be replaced so that was not a “favor” don’t act like it. But yes, I actually work on cars and was a mechanic so the lemon I was sold will be fixed correctly this time. All the techs did was replace a few suspension parts, maybe they need better techs. The corners cut to “make the deadline” was sad to say the least. If the car wasn’t ready for sale, probably shouldn’t have posted it at all. Steven simply lied saying he didn’t notice the pull, and if he truly didn’t I would be concerned for his work. The integrity of this whole establishment after reading the past reviews is obviously terrible and has been reoccurring. After hearing him lie directly to my face I decided it was “no big deal” because I would do the work right. Again, do not trust Steven and this establishment. Simply automotive is just simply… not good.”

“Rho and her team made the purchase of my vehicle seamless to include shipping out of state to it's new home. Upfront, honest, transparent and easy to work with. I never had to call for updates for shipping as they kept me in the loop during the entire process.”

“The absolute best used car buying experience I have ever had...hands down! Steven and Andrea are awesome! We arrived 15 min after closing time and they still offered the most friendly, professional service to us. They told us to take our time while we took the truck we were interested in, out for a test drive. Steven took time to answer all of our questions and explain everything to both of us. Not once did my husband or myself feel any kind of sales pressure. Even after we reached a deal on the truck they didn't try to rush us out the door. You just don't see that kind of courteous customer service anymore...especially by the younger generation. We purchased the truck at a really good price and even got an excellent extended warranty at an amazing price. We received everything that was agreed upon and promised to us. We are 100% completely satisfied and happy with our truck and the entire purchasing process. I highly recommend this place and if I ever need to get another preciously owned vehicle I will go out of my way to purchase it from them.”