
Google Customer Reviews
Nicquita Tippens-Buggs
Mar 5, 2026
Rating:
“I just want to say thank you to William first and Mike at Toyota. The customer service was amazing from start to finish. They were patient, helpful, and made sure everything was explained clearly. The pricing was perfect and the timing worked out great for me. The whole experience was smooth and stress-free. I truly appreciate their professionalism and kindness. I would definitely recommend them to anyone looking for a great car buying experience. Thanks again!”
Patricia Lewis
Feb 28, 2026
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“I have been coming to Toyota for 23 years and Archie Gibbs and Brian McDaid have always provided me with the best customer service a person can receive. They have always taken care of me with kindness and complete thoroughness. Thank you for great service always. You are the best”
Dpki8p
Feb 10, 2026
Rating:
“Today's visit was my yearly inspection. Mr. Joshua Sheppard who is my Service Advisor, greet me warmly upon exiting my vehicle "by my name and I'll be with in a minute". I've dealt with Mr Sheppard after changing dealership in 2018.
I find him to be most responsive, meticulous, accommodating, professional, and transparent when dealing with the choices/decisions of the upkeep of my vehicle; Mr. Sheppard explain repair options without upselling me on unneeded parts/things. With explanations that a 4th grader would understand.
Today's visit was most gracious. Due to removal of snow fill ice off the street for a broken pipe. My car was covered with ice which had to be chip off. Leaving a mess of salt covering the driver side. I ask if there was any way they could just spray water on it to remove it. I don't want my paint ruin, I couldn't get to a car wash. He looked at it and it was removed. Thank you Sir!”
sianni brown
Jan 29, 2026
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“I’ve been coming to Century City Toyota since 2022, and I’ve consistently had great experiences here. The customer service is always top-tier, helpful, kind, and welcoming. Especially Josh and Maurice! They are amazing to work with; very professional, patient, and genuinely make you feel comfortable throughout the entire process. They also bring great energy and humor, which really makes every visit a lot more pleasant! Every appointment feels easy and stress-free, and they truly make you feel at home. I highly recommend Century City Toyota to anyone looking for great service and a team that actually cares.”
Sharon Coleman
Jan 16, 2026
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“Great staff. I've been apart of the Toyota family since 1997. Everyone has always been helpful and pleasant. Great team at Central City.
Special shout out to Joshua Sheppard. Took care of me everytime I brought my car there. Great worker.”