Mike Miller Hyundai

“I’ve been coming here for almost 4 years now. I originally had been in an accident, my car was demolished, and due to COVID, dealerships were very short on inventory. Mike Miller was the first to call me with a brand new Elantra, straight off the truck, and was not already spoken for. I purchased it on the spot, and they held it until the insurance money came through (it could’ve been sold many times over before I actually picked it up!). To this day, I continue to drive to Peoria from Springfield for maintenance. I have always been treated well and had prompt service. Highly recommended!!”

“Honestly no stars. Every time I go there it’s always immediate. Upsell upsell upsell. The service is fine, and everyone is conversational, but I don’t go to get my car serviced to feel like I need to make a purchase. I just want what I paid for. This time I paid for a tire rotation and oil change and the upsell was an oil filter, new tires, a cabin filter and I didn’t even get my tires rotated. Beyond that, my lug nut lock was missing when they returned my car. When I called about it I was told I would get a call back. When I called the second time to follow up the next day, the customer service agent I spoke with even agreed it would be bad if I didn’t have it and got a flat tire. I was told someone would follow up shortly. Nobody followed up. My husband had to go to the dealership in person and get a bit assertive in order for action to be taken. This seems to be how an experience at this location goes more often than not at this location. Previously, I have even chosen to drive to Bloomington to get an oil change and tire rotation just to avoid nonsense. I would not recommend doing business here.”

“Great purchase experience. We walked in for a test drive, possible purchase, with/without a trade in. No pressure. Listened to what I was interested in/wanted. Focused on me, as the vehicle was for me vs talking to my husband and ignoring me (something we’ve experienced with previous purchases at other car dealerships). Knew the vehicles. Gave us a fair deal on the trade in. Did everything in under 2 hours, they got everything extra we purchased done that day, and we picked up our new suv the next am. Highly recommend!!”

“Bruce was great to work with. He was very friendly and accommodating. No pressure sale. Chad and John in managment were both wonderful as well and knowledgeable. Also, thank you to Davion for helping me lug the big box of car mats out to my car in the crappy weather! I recommend going to see them for your next vehicle!”

“Had an AMAZING experience at Mike Miller Hyundai when we were out test driving different SUV’s! Michael and Jess accompanied us on our test drive of the Palisade. We were so grateful for their personalities and Michael’s wealth of knowledge is just outstanding! There’s no way we could have figured out how to use HALF of the technology without his guidance. The Palisade far surpasses the alternatives and is very luxurious for an SUV. Bonus is it fits short statures perfectly!! For the first time in our lives, we bought a new vehicle the same night we did a test drive!! We also feel that we have new, fun, fellow dog lover friend in Michael!”