
Google Customer Reviews
Greg Hoffman
Feb 23, 2026
Rating:
“I wanted to share positive feedback about my recent purchase experience with Earl Locke at Group 1 Ford in Pensacola.
Earl was patient, thorough, and easy to work with throughout the process. My wife came in planning to look at used Toyotas, and she is not a Ford person like I am, so I was honestly surprised she was even open to looking at new Fords. Earl took the time to walk her through an Explorer and several Broncos without any pressure.
The Explorer ended up being too large for what we needed, but she fell in love with the Bronco Sport. She liked the feel, the room, and how it drives. We ultimately purchased a 2025 Bronco, and the experience was excellent from start to finish.
I would recommend Earl to anyone shopping at Group 1 Ford in Pensacola.”
Natalie Cabe
Feb 22, 2026
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“If you are in the Market for a Ford or any used vehicle this dealership has, don’t hesitate! It was the most seamless and enjoyable experience you could possible have. And to be more specific ask for Marco to help you! He is amazing, kind and so helpful. Thank you, I love my new Bronco!”
Jebbye Lemons
Feb 13, 2026
Rating:
“Bought a used Flex here and it needed some work. I worked with Sara R. in the service center. She kept me up to date on the repairs while my car was in the shop. She was polite, professional and cares about her customers.
Thanks Sara!!”
Terry Luce
Feb 4, 2026
Rating:
“just bought our first ford ever in 50yrs. we love our bronco and happy with buying experience brandon and bryan were great. we were really picky and we ended up with what we wanted. now as for finance side of things we were ok till we went over the numbers after we bought it i know dumb. well turned out there was an extra 1000 added to price of truck. we were told warranty was 2400. but because we found that extra 1000 he said oh no warranty was 3600 and they had to add 1000 of it in price of truck for formatting. we all know total bs. well then steve got rude and said i could return truck or go with my financial system yes the interest was more then they offered. but we’re happy with truck but people check ur numbers. all of this i understand it’s my fault i didn’t check while sitting there. check ur numbers. well after this i will not buy there again or give good reference. the finance guy steve just ruined the whole experience. don’t deal with steve ask for another guy. bryan u been great man sry one person screwed it up. we r very happy with bronco thank you so much.”
Easy Ogre
Jan 16, 2026
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“Purchased a 2019 Ford F150 platinum from Luke at group 1 ( was world Ford) very pleased with the truck it seems to be a good purchase for a fair price. Thank you Lucas for your help
Was in today for oil change and tire rotation Christopher took over handling my service visit. Chris is a very professional and personable person and was a great help.”