
Google Customer Reviews
Vinnie Tran
Mar 8, 2026
Rating:
“Management at Sandy Sansing Mazda
Commendation for Alex Floyd - Mazda CX-50 Purchase
I am writing to express my sincere appreciation for the excellent service provided by Alex Floyd during my recent purchase of a Mazda CX-50 Preferred.
As a customer, I value efficiency and transparency, and Alex delivered on both counts. He took the time to explain the nuances of the 10.25-inch infotainment display and the wireless Apple CarPlay integration, ensuring I was comfortable with the technology before I drove off the lot. His dedication to customer satisfaction is a credit to the Sandy Sansing Mazda team.
Please ensure this feedback is shared with Alex and included in his personnel file. Employees like him are the reason I will be recommending your dealership to friends and family.
I recently purchased a Mazda CX-50 2.5 S Preferred from Sandy Sansing Mazda, and the entire process was outstanding from start to finish. I want to give a special shout-out to my sales consultant, Alex Floyd, who went above and beyond to ensure I found the perfect vehicle.
Alex was incredibly knowledgeable about the CX-50 Preferred trim, highlighting key features like the power liftgate, heated front seats, and the standard i-Activ AWD system that makes this car so capable. He was professional, transparent, and never made me feel pressured, which made the car-buying experience actually enjoyable. If you’re looking for a new Mazda in Pensacola, I highly recommend visiting this dealership and asking for Alex Floyd!”
Jamie Waters
Feb 27, 2026
Rating:
“We shopped around and looked at several cars ended up going to Sandy Sansimg Mazda, where we met a gentleman named Alex. He was a good one. Myself in the past have sold cars in a few different places and I know. The first thing that caught my attention and impressed me to most Is will actually run to do things for his clients. I haven’t seen anyone do that in a long time besides myself. He’s a straight pro and doesn’t want you to have to waste your time. He will Listen to the things that you would like to see in a vehicle and get you his best options even if he has to literally run across the street. If I could say one thing to someone who is interested in having a great experience through such a large purchase. Ask for Alex when you show up, you won’t be disappointed the gentleman listen to what you say gets things done in the background while you’re talking to him and is genuinely into what he does. This is how he provides for himself and others so he will do what it takes to make You feel comfortable in making a decision for yourself. I didn’t feel rushed. I didn’t feel ignored, some places would do that because they don’t care, like I said if you want a great experience, he is a true profession! We also met a gentleman by the name of Chase. He’s been around. He seen some things. He too cares about his career and contributes his knowledge to his fellow employees I can see this right away. Whether you’re going out in person or needing something through the Internet, these people don’t joke around they get right to it. I mean, write down to business. I had a wonderful experience and have purchased many cars in the past. Heck in 2017 we counted 19 cars between my wife and I. My best sales month I sold 27 cars. That’s hard to keep up with, but if I know Alex, he will surpass me someday I hope this finds everyone well. This is a class act dealership. The next time I need to make a purchase, I will be definitely looking his way. Good luck, ladies and gentlemen of the sales team management. Even the cleaners there are doing a wonderful job at this facility. My hats off to you.
God bless
Until we meet again!
Very Respectfully
Jay Waters”
Amber Hale
Feb 27, 2026
Rating:
“Had a great experience car buying here, Ken was awesome to work with he, he went above and beyound to help us. We knew exactly what we wanted when we drove up, there wasn't any push back on anything we asked for. The process was quick, easy and we were on our way. Definitely will be back for our next purchase!”
Anne Olausson
Jan 27, 2026
Rating:
“I had been looking for a newer vehicle for my driving job. I had gone to Pensacola Hyundai, Kia , Ft Walton, and every place online. I almost gave up and I saw a car listed on Sandy Sansing Mazda Pensacola. It looked perfect for my needs.
I had a 2022 Hyundai Tuscon limited I purchased from Allen Turner Hyundai, I went there first as a long time customer and service customer. They unfortunately did not treat me well and low balled my well maintained Hyundai. I went to Kia, they gave good treatment but had no car available there for my needs. I went to SS Mazda and met Matt Holden.
Let me tell you .. the level of service this young man gave me was SUPERB! And I’m in sales. He went above and beyond for me. He even gave me a perfect amount needed for my Hyundai trade in, better than Allen Turner where I bought my car brand new!
That says ALOT. Then we test drove the 2024 Kia Sportage Pro X. It was a perfect car for me! Low miles , all the bells and whistles AND at a super price! Best price around from here to Ft Walton! Matt made my experience the best I could ask for. He was extremely easy to work with exceptional professionalism and very easy going and knowledgeable. Give this guy a raise!! I’ve been in sales for 30 years, Matt is the man. I am so grateful for SS Mazda and Matt and the lovely gentleman who took my payment and helped me to get a little extra coverage to take great care of my new car. I am so impressed it was such a relief for me to not have to haggle. I’ve always had dealers not take me serious because I’m a woman , but not Matt. He was wonderful.
My hats off to Matt Holden and the kind folks at Sandy Sansing Mazda. You have won me over and I will recommend this place to everyone I meet.
Thanks again Matt!”
Caitlin McQuaid
Aug 16, 2025
Rating:
“I am always impressed when I leave Sandy Sansing Mazda Pensacola. Bought my car here and have been bringing it in for servicing when it needs it. Jewel is awesome and very down to earth. She did not make me feel like I was pressured to buy something I didn’t want and was awesome at showing me differences in prices, warranty, and rates. Nothing was left out so I was completely aware of the whole process since this was my first auto loan. The service department is awesome too! I love the personalized videos of what all has been/is being checked and their suggestions. Very smooth and easy to accept or defer additional services until next time. Always refer my friends when they talk about their car issues or needing a new car. Go see Jewel! Keep doing an awesome job everyone!”