
Google Customer Reviews
Tara
Jan 26, 2026
Rating:
āMy experience at Vera was great from start to finish. I was immediately greeted and introduced to my service advisor, Alex, who was thorough, transparent, and happy to answer all of my questions, especially regarding wait times. He made the process quick and efficient and had me in and out in a reasonable amount of time. The customer lounge was clean, comfortable, and had plenty of space to relax while I waited. Overall, a great first service experience for my new 2026 GMC SUVā
Valentina Herrera
Dec 31, 2025
Rating:
āI purchased a 2022 Ram 2500 on September 9th from Vera Buick Cadillac GMC in Miami, working with a sales rep named Kevin. We drove over 3 hours to buy this truck, only to find out a few days later that it had multiple issues that should have been caught before the sale.
Both batteries were bad, the wheel balance was off, and the alignment was never done properly. We drove another 3 hours back to their service department at a specific date and time they scheduled, just to be told they ācouldnāt do anythingā because according to them the alignment was āright,ā the wheels were fine, and the batteries were āperfect.ā
For the next 7 days, every single time we tried to start the truck, the batteries were dead.
I contacted Kevin again, and after he spoke with his manager and the used car sales manager, they agreed in writing to reimburse us for the two batteries this truck requires (Ram 2500 batteries are not cheap), totaling about $1,000 in repairs. We were told a check would be mailed to us.
It has now been 3 months. We never received the reimbursement, and Kevin has completely stopped responding.
Once they sell you the vehicle, they do not care to helpāespecially if itās used. Selling vehicles with known issues and then refusing to stand by what they put in writing is unacceptable.
I would not recommend buying a vehicle here, especially a used one. Save yourself the time, money, and frustration.ā
ŠŠ²Š°Š½ ŠŠ²Š°Š½Š¾Š²
Dec 16, 2025
Rating:
āI had a great experience at Vera Buick GMC. Torres was professional, responsive, and easy to work with throughout the entire sales process. Everything was explained clearly, no unnecessary pressure, and the transaction went smoothly from start to finish. I appreciate the transparency and efficiency. Would definitely recommend both Torres and Vera Buick GMC to others.ā
Khary Jarrett
Dec 10, 2025
Rating:
āSometimes you meet people for a reason⦠and on 12/06/2025 I met Eyup āHanā Kizilkaya!
From the moment I sat down with him at Vera Buick in Pembroke Pines, the entire process felt different, in the best way possible.
Han has this positive presence with an unexplained great energy, spirit, and synergy that instantly puts you at ease. The process was simple, grounded, and seamless from start to finish. He was incredibly detailed, very reassuring, and honestly just great to talk to throughout the whole journey.
I walked away not only with a car I love, but with full confidence that I was guided by someone who truly cares.
I highly recommend Han to anyone looking for a smooth, honest, and pressure-free car buying experience. And next time I buy a car from Vera Buick, Han is my guy!!! ššÆā
Michael Ghidoni
Sep 10, 2025
Rating:
āI had an amazing experience working with Carlo R! He went above and beyond to help me get the exact truck I wanted, and I couldnāt be happier with the outcome. From start to finish, Carlo was professional, patient, and truly dedicated to making sure everything worked out perfectly. He listened to what I was looking for and made it happen. I highly recommend Carlo to anyone in the marketāheāll make sure you drive away in the vehicle you really want.ā