
Google Customer Reviews
Warren Bramwell
Mar 5, 2026
Rating:
“Rob was great! The process was quick and smooth if your looking for a vehicle make sure you go see him!”
James
Feb 14, 2026
Rating:
“A very slow purchasing process, but in the end, I would recommend recommend Autofactory. Just keep in mind you are buying a high mileage preowned vehicle so it is unreasonable to expect that vehicle to be without flaws or problems. If you want a perfect vehicle buy a new vehicle. But if your budget is limited or you want to save money and you’re open to buying a secondhand high mileage vehicle auto factory is a good place to buy from. The Owners are two brothers, one handles the finance the other handles the repairs and maintenance. Both very shrewd businessman in business to make money. Keep that in mind, but they are fair and respectful. Have reasonable expectations and they will work with you respectfully and honestly. Don’t buy 120,000 mile vehicle and expect there to be no squeaks or rattles. Know what you are buying and if you have problems, talk to one of them reasonably and you should be ok..”
Reniel Fanini
Jan 30, 2026
Rating:
“Big thanks to Rob at Auto Factory in Peabody. He was professional, knowledgeable, and handled a few hiccups in the process with great patience. He made every visit until pickup worth it. We also interacted with other agents/ workers and had the same level of professionalism. I can say this agency is definitely worth it when it comes to used cars. Ours is driving like new!”
Naoufal EL-Bransi
Dec 24, 2025
Rating:
“I had an excellent experience at Auto Factory! Mohammed was incredibly helpful from start to finish. He patiently answered all my questions, explained the financing options in detail, and gave me honest advice tailored to my situation. He even showed me tips and tricks to make my financing plan work best. The team made the process smooth, transparent, and stress-free. I highly recommend Auto Factory to anyone looking for a reliable car buying experience and Mohammed is the reason I felt confident throughout the whole process.”
Laura Chipman
Dec 6, 2025
Rating:
“We bought a car at Auto Factory last year and had a great experience. Our sales rep was very helpful and not pushy at all with selling. We loved the car and had no issues while we had it. Unfortunately a few weeks ago I was in an accident where the car was totaled. We went back to Auto Factory again since we had such a good experience the first time and this time was no different. Rob & Brian were so helpful, honest, and knowledgable. We ended up with an amazing car for a great deal. We cannot recommend going to Auto Factory enough!”