
Google Customer Reviews
manoharreddy naredla
Aug 11, 2026
Rating:
“Great place and excellent service! My car had a recurring issue that I had mentioned to multiple dealerships, but no one was able to properly identify or address it. Finally, the team here took the time to look into the issue and identified that it was covered under a recall. They replaced the affected parts with new ones completely free of charge.
I really appreciate their professionalism, attention to detail, and willingness to actually investigate the problem. After dealing with the same issue at multiple dealerships, it was a relief to finally have someone identify and fix it. Highly recommend this place!”
Micah P
Jul 23, 2026
Rating:
“I had an outstanding experience with the amazing staff at this dealership. A huge shout out to Cody, Justin and Diane for their awesome customer service. We found our dream car online and initiated contact with their team. We were treated like family. This was, by far, the BEST experience I've ever had obtaining a vehicle. We were able to arrive at a very favorable price and it was an absolute win/win outcome for the buyer and seller. I highly recommend Prescott Valley Kia for their integrity, honesty and kindness. I'm going to say it again... BEST EXPERIENCE EVER!!”
Tyler Shepard
Jul 10, 2026
Rating:
“Well it was a 5 star, buying the car was great with our sales rep. I thought buying a new car with 28 miles on the dash, there would be alittle more hustle to gwtting it fixed. But I purchase the extra warranty, and cant even get a call back after 7 attempts to getting my glass replaced. I leave numerous messages 2 weeks after buying the car. We noticed the car with 28 miles had a big scratch in the glass. No one has called me back.”
Sue Alsworth
Jul 2, 2026
Rating:
“Tracy at Prescott Kia service department went above and beyond with the assessment on my Kia and the service I received.
Beyond that everyone else involved was helpful and friendly.
While I was there I mentioned I wanted a trunk mat, these were in stock and I am grateful for this mat.”
Michael McCalla
May 11, 2026
Rating:
“Prescott Valley Kia was the perfect place to buy my new Kia. Ask for Brett Thatcher! Brett made my shopping experience easy, pleasant, and easy. I did a lot of research and visited several dealerships before deciding to buy at Prescott Valley Kia. Brett made the difference and is why I bought there. I found the whole process to be a nice experience. From all the questions, options, and finding the right model and trim that I was perfect for me personally. Then finishing the process with Jason Moran in Finance. Buying a new car is not typically a process that I like at all, Brett and Jason were the exception to that rule.”