
Google Customer Reviews
Emily Mackay
Mar 4, 2026
Rating:
āI wanted to take a moment to give this dealership a HUGE shoutout for being such a great and efficient team to work with!
From the very beginning, Tina helped me set up my initial appointment. She was incredibly friendly and sweet. I mentioned that I was shopping around, and she said something that really stuck with me: āBefore you shop around, give us a chance.ā For some reason, that stayed on my mind all night. The next morning, I rearranged my appointments and decided to head to Mazda first ā and I am so glad I did.
When I arrived, we were greeted by Nasir, who was very welcoming and friendly. I came in knowing exactly what I wanted, and he helped me achieve just that. He was honest, helpful, and knowledgeable. If he didnāt know an answer right away, he made sure to find it. I came prepared, and he worked with me to get the vehicle that was at the very top of my list.
Iād also like to mention Anthony, who was equally knowledgeable and friendly. I truly appreciate a business that carries such positive energy. He helped guide me through the approval process and made everything feel smooth and stress-free.
Last but certainly not least ā Vinny! He was exceptional. So friendly, personable, and honest. Those qualities make all the difference when choosing a dealership.
Weāve had some terrible car-buying experiences in the past, so I really cannot express how happy I am that I chose Mazda Route 9 first. Itās been a long year, and getting into a vehicle that truly fits me feels amazing.
If you need a car, go here ASAP. I walked in at 10:30 AM and drove out with a brand-new car just a few hours later. The entire experience was seamless, positive, and efficient.
Thank you to the entire team for making this such a great experience!ā
Daisy Rivera
Mar 3, 2026
Rating:
āI had a truly great experience working with this dealership. From the very beginning, the team was professional, responsive, and patient throughout the entire process. Buying a car can be stressful, but they made everything feel smooth and straightforward.
They took the time to answer all of my questions, kept me updated consistently, and worked closely with my bank to make sure everything was handled properly. I especially appreciated their transparency with pricing and their effort to locate the exact vehicle I wanted.
The communication was excellent, and I never felt pressured. They genuinely seemed invested in making sure I was comfortable and confident in my purchase. Iām so grateful for how efficiently everything was handled.
I highly recommend this dealership to anyone looking for a professional and supportive car-buying experience! Thank you both Peter & Rex I truly appreciate the business weāve done, the CX-50 is outstanding!ā
Danielle Palumbo
Mar 3, 2026
Rating:
āOn Saturday, February 28th, I walked into the Mazda dealership with no intention of buying a car that day. However, after a trusted friend recommended Randy, I made sure to ask for himāand Iām so glad I did.
I test drove three vehicles, and by the time I drove the last one, I knew it was the one. It was exactly what I had been looking for. Throughout the entire process, Randy was helpful, transparent, patient, and even brought a great sense of humor to what can sometimes be a stressful experience. I never once felt rushed or pressured. He understood that purchasing a car is a major investment and gave me the time and space I needed to feel confident in my decision.
Randy worked with me for hours, staying until I was the last customer in the dealership. (Sorry Randy! š« ) From the moment I walked in, I felt like I was in good handsāand he absolutely proved that to be true.
I returned the next day to pick up my 2025 Mazda CX-30, and Randy had everything ready to go. He switched the plates, handed me the keys, and made the entire process seamless. I drove off the lot with a huge smile and a sense of relief.
I highly recommend asking for Randy if youāre in the market for a vehicleāyou wonāt regret it! Heās also adorable šā
Stacy B.
Jan 20, 2026
Rating:
āThis is our third time purchasing or leasing vehicles from Route 9 Mazda, totaling five cars, and each experience has been outstandingāespecially working with Andrew. He is extremely knowledgeable, consistently helpful, and always prompt in responding to texts and phone calls with genuine care.
We were originally referred to Andrew by close friends, and he has never let us down. He truly goes above and beyond to meet his customersā needs and make the entire process seamless. We highly recommend asking for Andrew for your next inquiry at Route 9 Mazda.ā
Michele Pittman
Jan 18, 2026
Rating:
āPicked up my newest lease today and it could not have gone more smoothly. It's my 2nd (or 3rd) lease with Andrew and I won't go anywhere else. In fact, I moved 3.5 hours away from the Hudson Valley and this is my 2nd lease I specifically traveled back to Poughkeepsie and Andrew for. I told him what I was looking for and less than an hour later, he got back to me with my new lease AND got my payment down $50! We accomplished everything via text, and believe it or not, I did the paperwork and drive away from the dealership in under an hour which has never been my experience at any other dealership. It helped that their finance guy, Vinnie, is just as awesome as Andrew.
I'm super happy with the whole experience and when my lease is up in 3 years, I'll be going back to Andrew again. So he better not leave šā