Hertrich Cadillac Toyota Chevrolet Buick of Pocomoke

“Did not buy the car because it was priced over bluebook Car was 23+k with cig burns in back seat and 67k miles top blue book for excellent is 18k to 20k. Payments were a little steep. But awesome service and they did a great job in doing their best! I understand credit and such being a part of this. But doesn't seem to ba problem for Ford or American Express 🤣 But when you have your used inventory priced the same as new🫪”

“I had a great experience finding my new car in a desperate time of need! The team quickly located exactly the vehicle I asked for and helped me understand the payment range right away, which made the process much less stressful. Jaron took the time to walk me through all the features of the car, explained the different parts and what was included, and even went over the recommended maintenance schedule for the mileage so I know how to keep it running well. The customer service was excellent from start to finish with Jaron and Dana. Everything was explained clearly, and the entire process was quick, smooth, and easy. I really appreciated how helpful and knowledgeable everyone was. I would definitely recommend Jaron and the team to anyone looking for a straightforward and positive car-buying experience, especially in an emergency when your old car is just done and a money pit. I love my new car and all the safety features along with getting 56MPG on my drive home to PA with the hybrid Camry!”

“Jacob was equally incredibly well informed about the vehicle and it's history, while also being increadably understanding of my circumstances and budget. He was eager to help and assist me and made what would of been a very stressful experience into a relaxed and confident purchase. Thank you for your time and your help!”

“We purchased a car for my mother-in-law yesterday at Hertrich Chevrolet of Pocomoke, and the experience was outstanding thanks to Jake J.. We began communicating with Jake via text the day before our visit and then drove three hours to pick up the vehicle. From start to finish, Jake was responsive, professional, and extremely pleasant to work with—both remotely and in person. He truly values his customers’ time, and because of that, we were in and out of the dealership within an hour, which we greatly appreciated. As long as Jake continues working at this dealership, we will absolutely return for future vehicle purchases. Highly recommend Jake to anyone looking for a smooth, efficient, and stress-free car-buying experience.”

“Jacob Johnson made my car-buying experience exceptional from start to finish. His friendly professionalism and genuine attitude actually made me drive three hours just to work with him — and it was completely worth it. Jacob was patient, respectful of my time, and answered all my questions clearly. He made the entire process smooth, transparent, and stress-free. I truly appreciated his honesty and effort to ensure I was completely satisfied with my GR86 purchase. Highly recommend working with Jacob and the team!”