John Kennedy Subaru Inc

“Bought my car from this location and have had okay experiences with getting it serviced there. Brought my car in today for a 7:45 appointment and got out almost 4 hours later. Every time I've taken my car to be serviced at this location, it has been understaffed and overbooked. This reflects onto poor or greedy management. This causes the inability for the actual workers to do their job. I plan to take my car elsewhere for maintenance in the future now. I do not trust management that abuses workers like this dealership does.”

“I had a great experience working with Rob W. at John Kennedy Subaru in Plymouth Meeting, PA. He is extremely knowledgeable about the vehicles and was attentive, communicative, and professional throughout. I went on multiple test drives with Rob W.with the Outback and Forester, and Rob W. was very hands-on—clearly explaining features, modes, settings, and functions of the Subaru vehicles while answering my questions in a straightforward way, which I appreciated. He provided impeccable customer service as well. Rob W. is one of the best car salespeople I’ve worked with. While I ultimately chose a different type of vehicle that better fit my needs, I would highly recommend Rob W. to others. If I consider a Subaru in the future, I would be happy to work with Rob W. again at John Kennedy Subaru in Plymouth Meeting, PA.”

“I switched to this dealership from Rafferty Subaru after Rafferty sold me a shoddy certified pre-owned car and continually ignored a major issue that I knew was present. It took me coming here to find the support I needed. Once I got with Josh in service I was able to finally get my engine & transmission fixed. It took jumping over some hurdles and a chunk of time but I knew I was in the best hands and eventually got everything fixed. Josh is extremely knowledgeable not only of cars but of servicing them. He’s also very knowledgeable of Subaru warranties. Highly recommend him as a service manager and trainer. I continue to come here knowing there’s someone like him on the team. That said, they need to do better about oil change times. It shouldn’t take 2 hours for an oil change at 8am when you have an appointment. That makes me not want to return when there’s quick oil change options else where.”

“It has been a few weeks since I got my new Lease. My car had died on me. I planned to keep it another year, but the car gods disagreed. John Kennedy Subaru was one of my stops on my car shopping journey. I wish it were my first stop! My dealer was Robert W., and he honestly made the process easy as can be. The process was so easy, and everyone there was very professional. I did not feel as if I were being hustled. I felt like we were making a good deal. I love my car.”

“Amazing experience! I felt comfortable and prioritized here! Neil was so wonderful and has a really chill vibe and was patient and kind. You will not get pushed here and nothing feels scripted. I would absolutely recommend this dealer to anyone but especially if you are a single woman buying alone. They are transparent and supportive and honest! ⭐⭐⭐⭐⭐”