Fairway Ford Sales Inc (CA)

“⭐⭐⭐⭐⭐ Five Stars - Absolutely The Real, Honest Deal! Every time I visit Fairway Ford, I leave feeling like they are genuinely trying to save me money rather than drain my wallet. My first experience completely won me over. I came in convinced my car needed a massive, expensive transmission replacement. Instead of taking advantage of that, Lidia and the team diagnosed the actual issue and replaced a minor part for less than $200. On my second visit, I was sure my brakes were shot and needed a full replacement. Unlike so many other companies that would have easily up-sold me on parts I didn't need, they were completely honest. They charged me a simple $40 inspection fee and even cleaned them for free. It is incredibly rare to find this level of integrity in the auto industry. Lidia provides outstanding service, and Fairway Ford has earned a customer for life. I will definitely be back!”

“It’s been a year since I purchased my Bronco Sport, and I still absolutely love it! This vehicle has taken me through mountains, deserts, snow, rain, and countless adventures, and it has performed amazingly in every condition. I also want to thank the team at the dealership for their outstanding service. Dave and Josh Hernandez were incredibly friendly, helpful, and made the buying process a great experience. A special thank you as well to Lidia Radford in the service department for always providing excellent customer care and taking great care of my vehicle. I highly recommend this dealership if you’re looking for a great vehicle, excellent service, and people who truly care about their customers.”

“Amazing Service! My sons 2019 Ecosport stalled in the middle of the freeway. He was luckily able to get it to the side of the road safely. We had it towed to Fairway Ford, which is literally 2 streets behind my house. They spent a couple days troubleshooting, and found that the engine was blown. It was caused by a Safety Recall, so they covered all costs, including our rental for 3 weeks. We didn't have to ask for it, or put up a fight! They ere honest from the start! Lidia was absolutely amazing, and kept me updated throughout the process! We will use them again for sure!”

“Everything was so amazing, great customer service and amazing enthusiasm. My family loved working with Jeff Oji, he was incredible with our family as well as very understanding. Helping us understand every step of the way truly a wonderful man. We appreciate the team helping us especially since it was my daughters first car. We love the bronco and love Jeff Oji for always being their for us. Best reassurance and customer service out their!!”

“I am extremely disappointed with the level of customer service I received from Jeff Avichouser at this Ford dealership. While I understand that repairs can be costly, the price quoted to me was far beyond reasonable, especially considering that I rely on this vehicle for my daily transportation. This situation has created a significant financial hardship, yet at no point did I feel I was being treated with empathy or genuine concern for what I was going through. The way we were spoken to felt dismissive and lacking in basic customer care. Clear communication and respectful support should be standard, especially when customers are already stressed by unexpected repair expenses. Unfortunately, that was not our experience. I hope this feedback is taken seriously, as customers deserve transparency, compassion, and fair treatment. At this time, I cannot recommend this dealership based on the service I received.”