Hawk Volkswagen of Monroeville

“We came to Volkswagen after my brother recommended the brand, and it ended up being the absolute best first-time experience we could have asked for. Our salesman, Eric, went above and beyond for my mom to make sure she got a brand-new Tiguan in the exact color she wanted—he even got her flowers, which was such a thoughtful touch! What we appreciated most was his sales style: he was completely non-pushy, extremely informative, and had a relaxed, laid-back approach that made the entire process stress-free. That kind of genuine, patient service is rare, and it’s the exact reason we knew we wanted to work directly with him. My mom was recently diagnosed with cancer, and this experience was a gentle reminder that you never truly know what someone is going through on any given day. Eric’s kindness and above-and-beyond approach put a genuine smile on my mom's face. The positive experience he provided meant more to us than he will ever know, and I am so deeply grateful for how he treated her. I’m already planning to come right back to see Eric for my next vehicle when my lease is up. Thank you so much, Eric! Highly recommend!”

“I had a great experience communicating with Hawks Volkswagen. Brandon and Eric were both very helpful and responsive. They reached out quickly, answered my questions, and provided pricing fast without any pressure. Even though I didn’t end up purchasing my car there this time, I really appreciated their professionalism and customer service. Next time I will definitely make sure to visit them in person and consider buying my car from them. Thank you again.”

“I can’t say enough great things about Brandon at Hawk Volkswagen in Monroeville. From start to finish, Brandon went above and beyond to make my experience purchasing my 2026 VW Tiguan smooth, stress-free, and genuinely enjoyable. Brandon was incredibly knowledgeable, patient, and attentive—he took the time to answer every question, explain all my options clearly, and made sure I felt completely confident in my decision. There was never any pressure, just honest guidance and a true commitment to helping me find exactly what I wanted. What really stood out was his dedication and professionalism. He made the entire process seamless and treated me like a valued customer, not just another sale. That level of service is rare, and it made all the difference. The entire staff from sales to finance and the manager all were so inviting & personable! If you’re looking for someone who truly cares and will go the extra mile, ask for Brandon. Thanks to him, I drove off in my new Tiguan feeling excited, confident, and extremely happy with my purchase. My husband & I will always be back for services for our vehicle here! I highly recommend Brandon and Hawk Volkswagen to anyone in the market for a new vehicle!”

“Just leased my 2nd vehicle with Hawk Volkswagen and both times have been seamless and very professional. I love my brand new 2025 Tiguan SE R-Line! They didn’t have the color I wanted so I requested a dealer trade and they accommodated with no questions. Eric has been my salesperson for both vehicles and he’s awesome to deal with and super friendly. On his day off one of the other salespeople worked with me for a test drive and was very helpful. Nik in finance, Brian in management, and Greg were all also very helpful. Oh and I can’t forget Sue in service, she is wonderful as well! Being that it’s a smaller dealership it has a more personal feel which I like. Highly recommend!”

“The first time while trying to find a new car that someone was willing to communicate primarily via text. As a mom, being on the phone or even going to the dealership for long periods of time isn’t feasible. Hawk Monroeville made it very convenient for me. I worked mainly with Adam during negotiations, and the day of trade in/signing my lease I worked with Eric. Both were very helpful and kind.”