Cochran Volkswagen

4.3 Google
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9:00 AM - 6:00 PM

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Google Customer Reviews

Becky

Feb 28, 2026

Rating:

Emelia, Brandon, and Mark.. All rock stars! Emelia and Brandon easily worked with me and my immediate need to find a car. Em is laid back, no pressure, and extremely genuine. Brandon was a team player who clearly looks for the win-win situation and I felt cofident

John Visnesky

Feb 12, 2026

Rating:

I encountered a problem with my Tiguan - the Engine Power Control light illuminated and I had to have it towed to Cochran VW on West Liberty Avenue. I was promised by Michael H. that my vehicle would be evaluated the next day. I received a phone call the very next morning with the diagnostic results - a failed ambient air sensor. I was also advised of a couple of safety recalls and past due maintenance items. I discussed the scope of work and costs with Justin H. and authorized the repairs. The work was completed by mid afternoon the same day and I was able to pick up my vehicle about an hour later. Michael and Justin were both professional and courteous. The cost although higher than I had hoped for was within $20 of the estimate and worth it for the fast and professional service. Thank you!

Ashley Henrickson

Feb 1, 2026

Rating:

Great car-buying experience with Emilia and Brandon! Emilia was sweet and helpful, and Brandon made closing everything smooth when she was out. Honest, down to earth, and zero pressure. Highly recommend!

Damon Mears

Oct 19, 2025

Rating:

I scheduled an inspection of my vehicle because my inspection light on my dashboard came on stating "INSPECTION OVERDUE"! Not only did I explain it to the guy on the phone that scheduled the appointment. I also spoke to a manager when I dropped my vehicle off and told him the exact same thing! Well I finally picked up my vehicle and to my surprise, they did what I stressed to them not to do because I just had the emissions and safety inspection done in February! Not only that, my "INSPECTION OVERDUE" light is still on which is the reason why I brought my vehicle there! And last but not lease, I tried for hours to reach the service department and can not get a hold of anyone. Unacceptable!!

Nicole Clough

Sep 30, 2025

Rating:

No Cap (I’m not lying😀) when they put #1 before their name they meant it! They went above and beyond to give me a great price for my dream car (for now) with everything I wanted. They are so good - my parents also got a car from them🎉! If you want EXCEPTIONAL SERVICE from a genuine person - hit up my boy TJ - he’s the best! ⭐️⭐️⭐️⭐️⭐️ - Tiguan RLine enthusiasts