
Google Customer Reviews
Jon Almanza
Jun 12, 2026
Rating:
“I have been going here for years. And there is a reason. I have bought my last four vehicles from Terrys and always bring them back for any maintenance, routine or otherwise. Every sales person I have dealt with was phenomenal. They always do what they can to make you a satisfied customer. And because of this, it makes you want to return. This is why I always bring my vehicles back to the service department for anything I need. The service department is just as good! Ive had nothing but good experiences with that side as well. They are honest and helpful. They really care. And they get things done. The whole team at Terrys is great and great to work with. But I'd like to give a shout out to Megan in service.”
Jon Felix
May 19, 2026
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“They are one of the best ford dealerships in the state of Illinois. I have made two purchases one commercial truck under my business name and my recent purchase of a ford maverick. The manufacturer's warranty covered a HVAC problem on my commercial truck after owning it for a couple of years. The service was great and quality was excellent.. I can't say enough about my ford maverick hybrid it's the best small truck I have ever owned. The gas mileage is great it pays for itself with the savings. Definitely a five star dealership. Thank you Terrrys.”
Oliver Reelsen
May 19, 2026
Rating:
“We were driving home from Wyoming to Indiana, pulling a 30-foot horse trailer with our F-250 6.7 Diesel, when our truck went into limp mode. Stranded and stressed, we pulled into Terry's Ford completely unannounced — and were immediately met with kindness and a genuine willingness to help.
Ben, our service advisor, was outstanding. He quickly diagnosed an exhaust filter issue and had us cleared and back on the road in under an hour. His efficiency and expertise turned what could have been a nightmare into a manageable situation.
What really set this dealership apart was the entire staff's warmth. They offered water to our dogs and horses and made sure our whole family — animals included — felt welcome and cared for. While Ben worked on the truck, the sales team even stepped in to help my wife explore options in case we needed a new vehicle, knowing full well we'd likely get the truck repaired. No pressure, just genuine help for a family in need.
Finding people like this when you're almost broken down on the side of the road makes all the difference. Terry's Ford has an incredible culture, and we can't thank them enough. Highly recommend to anyone — and especially to fellow travelers who find themselves in a pinch!”
Dawn Young
May 18, 2026
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“Just wonderful people to deal with bought my daughters car here 4 years ago she is out of state for college she took her car to a Ford dealer where she is out of state. They had No idea what they were doing and would not listen to her concerns not to mention they left the inside of her car was in deplorable condition. So we brought her car back to Terrys and as usual GREAT CUSTOMER CARE. And as the issue with her car was not simple one they always kept us updated. From the day we purchased her vechicle from Terry's they have been just great and have returning customers in the future.”
Kendy Elberson
Apr 20, 2026
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“I had an outstanding experience in the service department at Terry’s Ford, thanks to Megan. From the moment I arrived, she was professional, attentive and genuinely committed to making sure everything went smoothly. She took the time to clearly explain what my vehicle needed, kept me updated throughout the process and made sure all my questions were answered.
What really stood out was her dedication to customer service. She went above and beyond to ensure I felt confident and taken care of. It’s extremely rare to find someone who combines efficiency with such a friendly and approachable attitude. She truly sets the standard for excellent customer care!”