
Google Customer Reviews
Mike Mazzeo
May 23, 2026
Rating:
“Salesman, Rich, was helpful, knowledgeable and friendly. Not high pressure. Deal was good. We were downsizing a little. GV70 2.5T Sport Prestige is great.”
Jerry Aizen
May 4, 2026
Rating:
“After working with a different Genesis dealer and being unable to find the GV80 we were looking for, we contacted Genesis Of Parma and we’re connected with Troy Johnson.
Within one day, he had located us the car we were looking for in the color we wanted and went all the way to Cincinnati to get it.
We took delivery the following day and could not be happier. He reviewed the car and all of its components to make sure we were comfortable with how to operate and use all the options it came with.
I would highly Recommend Troy to friends and family. Looking forward to a good relationship with him for years to come.
What a nice car.”
Audriann Longville
Dec 11, 2025
Rating:
“I went in there about a month and a half ago to test drive a GV70 and made it very clear I was not purchasing anything that day. I test drove the car and I loved it. Upon going back inside the salesman (Toby) I believe his name was, told me he loved my ring and he would love to buy one for his girlfriend but he needs to sell a car. This just screamed desperate to me. Then they gave me the quote which was OUTRAGEOUS and I can confidently say this because I just happily leased a GV70 for far less. Then he had the audacity to say “I know you said you’re not making any decisions today but do you really need to go over these numbers with your husband? Are you sure you don’t just want to pull the trigger?” It was gross. And then when I said absolutely not he called gus the GM over to also pressure me. Needless to say I would never recommend going there to anyone.”
Ghaleb Wahdan
Jul 30, 2025
Rating:
“Genesis of Parma is truly an exceptional dealership, full of knowledgeable staff, who care greatly about their customers' car buying experience. I recently purchased two vehicles from salesman Jared Dresp. Jared was extremely knowledgeable about the vehicles we were interested in and took his time to explain their features and the pros and cons of each trim level. Gus Stamatis, the GM, assisted in the locating and delivering of both vehicles we wanted. He went above and beyond in getting us the vehicles as well as at the price we wanted to pay. Jared and Gus made our car buying process extremely easy! It must be noted that this dealership is very competitive which is why we chose to do business here than any other dealership around! They have an awesome service department as well, full of knowledgeable staff, and a good waiting area.
If you live in or around the Greater Cleveland Area I recommend purchasing your Genesis from this dealer. They care about the customers' car buying experience, are very competitive when it comes to pricing and locating a car that you want, and are knowledgeable at their craft!”
Eugenia Chahda
Feb 7, 2025
Rating:
“I had an excellent experience at this dealership. Jared was so helpful and great to work with! They helped me out big-time by taking over my lease and I was able to test drive and buy the Genesis GV70. Jared took his time explaining how the car worked before I test drove it. They turned what was a very stressful situation and a lot of very bad experiences I had at other dealerships into a nice car buying experience. After I bought the car, he was also very responsive as I had several questions. Highly recommend working with Jared! I love my new Genesis excellent car!!”