Palm Coast Ford

“Everyone at Palm Coast Ford was very friendly. They wanted to make sure you were happy with what you decided. Make sure you know what the warranty is about. I was lucky to have a couple of mechanics in my family to advise me on what to do. That does not have any bearings on the dealership though. That is Ford itself.”

“The Best Local Dealership! Recently, I had an outstanding experience at Palm Coast Ford. The team worked with me at finding solution that met my specific needs. Furthermore, whenever I have had maintenance needs, their service department has been awesome. Their techs and service coordinators made every maintenance visit seamless and stress-free. In addition to their great in-house care, their mobile service is absolutely AMAZING! It provides an incredibly convenient option for my busy schedule and lets me be where I need to be when I need to be there. All in all, it is clear that the Palm Coast Ford Team is a great all-around and it is dedicated to going above and beyond for every customer. If you are looking for a great local dealership that prioritizes your satisfaction, I cannot recommend them highly enough.”

“Brad is the worst service advisor ever!! Do not take your car there. 3 service trips on a new 2025 f150 with less than 11k miles truck as yet to be fixed. GPS doesn’t work. Now it got new fault code so I will be taking to another dealership. Don’t waste your time with them. Update. Paul did reach out to us and he was very understanding. The problem is the service department doesn’t have the same passion as the general manager. 2 repairs for parking brake( recall issues) and once for gear shift not engaging properly after recall issues this as all been since February of 2026. Now same issue again for parking brake. All brad says is there is a service bulletin on that!! You think!! And why can’t the service department fix a known issue on a recall? Not to mention that when Brad says he’s going to call to back in 5 minutes he means a hour and 5 minutes because he forgot to tell you he’s going to lunch. Just tell people that not have a 70 year old wait by her phone. She’s been taking her truck there since 2021 with her other f150 and has never complained not once. So you have lost a customer for life. Thank you Paul for calling and being understanding with us. But Brad you suck!!”

“My husband and I have been coming to this dealership for quite a while now, and every experience has been great. We recently purchased a Ford Explorer and had the pleasure of working with Steven Barrow, who was absolutely fantastic. He was professional, knowledgeable, and made the whole process smooth and stress-free. Chris at the desk and Josh were also amazing and incredibly helpful throughout the process. The entire team is always friendly and professional, which is exactly why we continue to come back and refer friends and family here. We truly appreciate the great service every time!”

“Just disappointed when I went in and purchased my second vehicle from them years ago they had a amazing salesman named Reggie that got me an amazing deal right in my price range and a reliable car I kept that car for 5 years until it started giving me problems and I wanted a new car I went back to Palm coast ford hoping to get the same amazing service only to get sold a overpriced upside down car that ever so often a light on the screen pops up, on top of that I felt like after I came and picked up my car I didn’t get the same happy warm welcome and bell ring as others and it’s like they were wanting to get me in the car and off the lot. I regret going by myself and purchasing this car and ever trusting Palm coast ford with buying my second car never again definitely trading it in for something better for the time to come I will never come back here.”