Napleton North Lake Kia

“⭐⭐⭐⭐⭐ A very overdue review, but SO deserved! Edgar, Johan, and Johnathan were absolutely amazing throughout the entire process. They went above and beyond to help me find and source the exact Telluride I was looking for, and made everything so easy and stress free. I genuinely couldn’t have asked for a better experience. They were honest, helpful, responsive, and truly went the extra mile to make sure I was happy. I can’t recommend these guys and the dealership enough! If you’re looking for a great car buying experience, definitely go see them!”

“We had a wonderful experience purchasing our new 2026 Kia Seltos! From start to finish, everyone was friendly, professional, and made the entire process smooth and stress-free. Our salesperson, Henry (or as he jokingly told us to call him, “Oh Henry!”), was knowledgeable, patient, and took the time to answer all of our questions without ever making us feel pressured. A special thank you as well to Angelina in the service department, who was very kind, Mike in finance, who was friendly and professional and made the paperwork easy, and Leo for his technical assistance in helping us get started with our new vehicle’s features. The entire process was completed in less than 24 hours, and we couldn’t be happier with our experience. We highly recommend this dealership to anyone looking for a new vehicle!”

“I was looking into buying a very specific Kia sportage hybrid. They didn’t had it in stock but Dickerson Albert who I work with went above and beyond to find it. Drove after hours to go get it down in Miami and bring it up to their dealership for me to buy it all within 24 hours! I’m still amazed. I was expecting to probably wait over a week to a month as it is a rare model. He was patient, professional. Never forced me into anything. As a woman shopping for a car by myself for the first time I was a little stressed of being taken advantage of. But he made the process easy clear, answered my questions like I said never forced my hand. Sammie the manager was also very nice and accommodating as my trade in was paid off but I didn’t had the final paperwork for it. They worked really well to make everything happened. (I honestly didn’t thought it was possible and didn’t expected to leave with a car if I’m being honest) Than Mike at finance was very nice and professional. Explained everything very well. I’ve never had such great experience at a dealership. I highly recommend them. I’m so happy with my new Kia!”

“I went to Napleton to buy a car and boy am I glad I did! My salesman, Dickerson Albert, was so nice and personable. I never felt rushed or pressured to “buy, buy, buy now!” like other dealerships I visited before coming to Napleton. Albert took his time to answer my questions and make it comfortable and stress free for me as a single woman out car shopping. By the time Sammy (I think he was the final boss in this adventure) came out to shake my hand, I had already decided I wanted to buy the car based on how well I was being treated by Albert. Then to put some icing on the cake, Sammy got me an extra discount on the price! My finance experience was pretty awesome too. Johan fully went over the warranty and explained how it will work if anything happens while my warranty is active. Super pleased with the process and highly recommend Napleton Kia and Albert if you’re looking for a new car. Promise you won’t regret it ;)”

“I had a great experience purchasing my Kia Sorento from Napleton Kia. From start to finish, the process was smooth, stress-free, and handled professionally. My salesperson, Romann Bryant, provided exceptional customer service. He was knowledgeable, patient, and took the time to answer all of my questions without making me feel pressured. He made sure I understood every detail about the vehicle and made the entire buying process feel transparent and easy. I also appreciated how efficient the team was and that my vehicle was clean, prepared, and ready as promised. Purchasing a car can sometimes feel overwhelming, but Romann made it an exciting and enjoyable experience. I’m very happy with my new Kia Sorento and would highly recommend both Romann Bryant and Napleton Kia.”