West Herr Chrysler Dodge Jeep Ram

4.9 Google
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Google Customer Reviews

Chalonda Pierce

Feb 22, 2026

Rating:

I had the best experience at West Here Jeep. Curtis Underwood was patient and very helpful during my vehicle hut journey. He communicated with me through the whole process. I really enjoyed my experience at West Herr Jeep because of him. First time at that dealership and it was the best decision because everyone was very nice, friendly and resourceful. Everyone gets an A+ in my book, especially their general manager and the financial advisor for all their support and patience. I will definitely purchase from here again.

Jaspreet Bal

Feb 18, 2026

Rating:

Cal made my car-buying experience easy and enjoyable. He was knowledgeable, professional, and truly listened to what I wanted. Thanks to him, I’m now driving a beautiful Audi SQ5 Prestige that I absolutely love. Highly recommend working with Cal!

Michele Cilurzo

Dec 23, 2025

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Had a great experience at West Herr Dodge/Chrysler/Jeep in Orchard Park! I knew exactly which vehicle I was looking for, and found one in their preowned car inventory. Curtis Underwood did a great job of having the car ready for me to test drive, and explaining the options for purchasing the car. He also organized the evaluation of my existing vehicle. I was given plenty of time to think about the purchase, and the process of signing all the documentation, getting the keys to my new-to-me vehicle and trading in my existing vehicle was extremely smooth. I definitely recommend this dealership if you are looking for either a new or preowned vehicle!

J B

Sep 24, 2025

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I had a faulty battery that I wasn’t sure needed replacing. I called my dealership back in Vegas and they recommended West Herr as I am in Boston NY at the moment. Gotta say, Dave S was personable and helpful. They got me in and out in less than 24 hours. And it was all under warranty so, what could’ve been 189.95 or as the bill read, $535ish- I paid nothing. Well done and I will be a returning customer.

Paul V

Sep 23, 2025

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This dealership is top notch with professional staff in place to help you purchase and service your new vehicle. Brendon was super helpful and found the right truck for my needs. I would not hesitate to recommend West Herr to anyone shopping for a new car or truck.