Crown Lexus (Sonic)

“Jackie made our entire car-buying experience absolutely wonderful. From start to finish, she made the process smooth and completely hassle-free. She’s incredibly knowledgeable, answered all of our questions with patience, and made sure we felt comfortable every step of the way. What really stood out was her personality. Jackie is not only professional, but also funny, warm, and truly beautiful inside and out. She made us feel less like customers and more like family, always making sure we were taken care of. Buying a car can sometimes feel stressful, but Jackie turned it into a lovely experience that we’ll always remember. We also want to give a big thank you to Kevin, who delivered our truck. He was friendly, kind, and very efficient. He helped make it possible for our truck to be delivered the very same day, which we truly appreciated. If you’re looking for a team that genuinely cares and goes above and beyond, Jackie and Kevin are the people to see. Highly recommend!”

“My review reflected a whole different scenario but when you get in the trenches with this dealership you really learned something which is there isn’t anybody there that is truthful. I was sold this vehicle that had damage or had been an accident which through edmunds.com said there wasn’t any damage or I should say no accident. When in reality when you go and run a check on the VIN number yeah it’s it spells it out pretty clearly the car has Accident. There was damage to the front passenger seat at the base of it where the plastic that rims the leather seat Someone had actually broke the wire that connected the seat to the power settings of that seat. The car was not clean when detailing should’ve been done and I had to go out and hire my own detailer at $480. Their promises are empty. Dave their general manager tries to convince you that oh well this is to be expected when they sell you a used vehicle. I spent almost $40,000 on this vehicle. I thought this dealership was going to restore my trust in humanity but it turned pretty quickly. I will try to upload photos for your review.”

“Francis and the team at Crown Lexus were absolutely amazing. I had a very smooth and positive experience from the test drive all the way to the financial services and out the door. Everyone was so attentive, friendly, and genuine. Francis is extremely knowledgeable on the industry, history of the cars, and answered all of my questions with certainty. I could not recommend him and this dealership enough!”

“From the moment I walked into the dealership, I felt appreciated. I was greeted with friendly smiles and nothing felt pushy at any moment. From having my car appraised to test driving to paying for the car, everything was excellent! Looking for a Lexus, go to Crown Lexus!! Thank you, Jackie and Tonya for making this a wonderful buying experience!”

“My wife and I had the best experience with everyone at Crown Lexus. The entire process was smooth, courteous, and professional. We changed to Lexus from a German brand, because we were looking for more reliability and refinement in what I like to call creature features. Lexus hit it out of the park on our E350 F-Sport. I wish I could give Crown Lexus a much higher score, because they treat you like a guest not a number.”