
Google Customer Reviews
Sam A
Jun 17, 2026
Rating:
“I have always had issues with buying cars. The salesman always wants to talk to my husband even though it's MY vehicle and his name isn't even going on it. Brett Williams was amazing from the get, I am very straight forward and don't like to play the back and forth game. He picked up on that and this experience was the best I've ever had! In and out in less then 2 hours with keys in hand! Everything I wanted and what I was willing to pay! Adil in finance took great care of me to make sure I am 100% covered and everyone knows I be back in 2ish years! 😍 I will recommend Brett and Adil at James River to everyone I know!”
Matthew Shell
Jun 1, 2026
Rating:
“Our experience at JRF was great. Ashley was our sales associate and she was amazing. If you are looking to buy go see Ashley.
We looked at the Bronco we ended up buy I er the weekend outside of business hours and Ashley reached out first thing Monday after inquiring about it online. She answered all of our questions, let's us take the Bronco on a test drive and walked is through every step of purchasing our new 4x4 toy.
We thought about buying a Jeep Wrangler, we used to have one, but the Bronco is amazing! Incredibly comfortable to drive. It has all the features we were looking in the Badlands Sasquatch package. We could not be happier. I can't wait to get it on some Colorado trails.”
Ashley Hardy
May 23, 2026
Rating:
“I had an amazing experience at James River Ford! Even though I still owed money on my old Chevy Traverse with hail damage and had some negative equity, the team treated me with kindness and respect throughout the entire process. They worked hard to help me trade it in and get into a reliable vehicle that will be perfect for my present and future with my kids.
I have been a Chevy person my whole life, so I was nervous about switching to Ford at first. The team encouraged me to keep an open mind and test drive the brand new 2026 Ford Escape Active — and I absolutely fell in love with it!
The 2026 Ford Escape Active is the perfect size SUV for me and my kids. It drives so smoothly, feels comfortable, and is very deaf friendly, which is important to me. The visibility is excellent, the ride is quiet, and the technology is easy to use. I also love the safety features, comfortable seating, backup camera, and how easy it is to handle for work, school errands, family trips, and everyday life.
Thank you James River Ford for making the entire process stress-free and helping me find the perfect SUV for my family. I highly recommend them!”
Brenda Dunivin
Mar 4, 2026
Rating:
“I don't write many reviews but,
James River Ford was hands down the best car buying experience I have ever had! The team, from start to finish was impressive, the pleasant environment and positive vibes throughout, only added to a great experience.
Now, saving the best for last, was our salesman, Jeremy Calce! What a polite, well mannered young man! Jeremy was a no pressure no games kind of salesman we all want. His bright light and personable approach was refreshing and made our experience calm and at ease. He went above and beyond with professional details and his knowledge.
I definitely recommend James River Ford in Ozark and ask for Jeremy Calce as your salesman!”
B.J. Harvill
Nov 27, 2025
Rating:
“This was hands down the best car buying experience that I’ve ever had. The guys at James River Ford were fantastic! Customer service was outstanding and they made the process easy and fun. They answered all of my questions and absolutely applied no pressure. This was an excellent experience, and I would highly recommend this dealership to anyone in the market for a new vehicle. A big thanks to Tyler, Scott, Cody, and Adil for providing such a positive experience! I love my new ride! 💯❤️👍”