
Google Customer Reviews
Malaki Fuimaono
May 27, 2026
Rating:
“My girlfriend had an absolutely amazing experience leasing an XC40 from Volvo, and the entire team exceeded every expectation we had. Shanel was fantastic throughout the process — knowledgeable, patient, and genuinely focused on making sure everything went smoothly for us.
Jimmy, the General Manager, was truly phenomenal. We travel often, dine out frequently, and shop quite a bit, and honestly, we have never experienced customer service at this level before. He went far above and beyond to help us through a difficult situation and made us feel genuinely cared for every step of the way. His kindness, professionalism, and willingness to personally step in and help meant more than he probably realizes.
You can clearly see his leadership reflected throughout the entire dealership because every person we interacted with was welcoming, professional, and helpful. Special mention to Tim as well for thoroughly walking us through the vehicle, answering all of our questions, and making sure we felt comfortable and confident before leaving.
This team delivered one of the best customer experiences we’ve ever had. Highly recommend to anyone considering a Volvo!
- Malaki F. & Sydney P.”
Sydney Posey
May 27, 2026
Rating:
“I had an amazing experience leasing my new car and truly couldn’t have asked for a better team to work with. Shanel was absolutely incredible throughout the entire process — knowledgeable, patient, transparent, and genuinely focused on making sure I found the right vehicle without feeling pressured. She made everything smooth and stress-free from start to finish.
Tim and Jimmy were also fantastic to work with and helped make the financing and final steps seamless. The entire team was professional, welcoming, and efficient, and they made what can sometimes be a stressful experience actually enjoyable.
I really appreciated the communication, honesty, and level of customer service I received. Highly recommend working with Shanel, Tim, and Jimmy if you’re looking for a great car buying or leasing experience!”
Andrea Resnik
Apr 25, 2026
Rating:
“An absolutely exceptional car-buying experience — start to finish!
I recently purchased a Volvo XC60 EV Vapour Grey Black Edition, and I cannot say enough about how incredible every moment of this experience was. From the very first conversation, General Manager Jimmy Loveland went completely above and beyond. He was attentive, knowledgeable, and genuinely invested in making sure I found exactly what I was looking for — not just making a sale. It’s rare to encounter that level of care and dedication, and it made all the difference.
Then came the delivery, and wow — Tim Holman absolutely nailed it. He presented my stunning new XC60 with a gorgeous big red bow on top, turning what could have been a routine handoff into a truly memorable moment. It felt like a celebration, and that’s exactly what buying a car like this should feel like.
The XC60 EV Vapour Grey Black Edition itself is breathtaking — but it’s the people here who make this dealership stand out from the rest. If you’re in the market for a Volvo, do yourself a favor and ask for Jimmy and Tim. You won’t be disappointed. I’ll be a customer for life! 🙌🖤”
Timothy Fleenor
Mar 18, 2026
Rating:
“Everyone was great to work with. I even had my kids with me, and the team was incredibly accommodating—offering snacks and drinks to keep them comfortable. I had no intention of buying a car that day, but the overall experience was excellent. Jonah was very knowledgeable and even caught something I hadn’t noticed, offering to have it taken care of after the purchase. I’ll definitely do business there again.”
Anna Dunn
Feb 6, 2026
Rating:
“Wonderful experience and the best customer service I had received during my car search. I bought a used Volvo S40 from here after searching nationwide for this specific model, and Overland Park not only offered the best customer service (thank you Corie!!) but offered the highest quality used car with a very reasonable price. I am happy to report that I've been driving this car for about a month so far with no issue and everyone who has seen it loves it. Thank you a billion times to Corie, as well as Tim for making this such a good experience.”