West Herr Toyota

“From start to pick up of our new 2026 4 Runner, Bill Vogel and the team at West Herr Toyota have been phenomenal. Class act!! Kept me updated as to where and when my vehicle would be stateside and offered other options if I didn’t want to wait. Highly recommend stopping in and checking them out!!”

“I had the absolute pleasure of working with Colleen L. at West Herr Toyota of Orchard Park, and she truly exudes excellence — going far above and beyond what I expected! Drawing from my own experience as a Showroom Manager with a background in Sales Management and Key Account Sales, I immediately recognized her exceptional expertise and remembered her from our previous impressive interactions. She is not only a major asset to the dealership, but a genuine gem as a person and the ideal representative of everything West Herr stands for. She is backed by an outstanding team. The finance department was phenomenal and secured me an interest rate 5% lower than I anticipated — I couldn’t be happier! The entire paperwork and delivery process was incredibly well-organized, transparent, and professional — by far the smoothest car-buying experience I’ve ever had. West Herr has repeatedly earned my business and complete loyalty with their platinum level service in all areas. Scott, John, Bill, and Brad — you should be very proud of the exceptional team you’ve built and a process that is seamless. Also, as a survivor of Lyme carditis, I want to sincerely thank West Herr for your generous contributions to the Lyme WNY group. Your support in raising awareness and helping those battling Lyme Disease is truly meaningful and makes a real difference!”

“Bill and his team are amazing! Explained everything and got things done quick. Was in my new van 3 days after contacting them. Got everything in a vehicle I could have wanted and more! They are now my car guys! Would recommend them a million times!”

“I was looking for a new Toyota Four Runner and met Derek Fogarty from West Herr in Orchard Park. We texted back and forth and I send him a listing of one of the vehicles they had on the lot. Derek told me that Four Runners are very popular and that they don’t last long on the lot. He let me know that the one I sent him a link to was still available and he would hold it for me until I could get there. Once I got to the dealership, the process was smooth and I was able to drive the truck home. Derek and the team were excellent and on top of things. It was a great experience overall!”

“I had an excellent experience working with Derek Fogarty at West Herr Toyota when purchasing my 2023 Subaru Outback Onyx Edition XT. From start to finish, Derek was professional, knowledgeable, and genuinely helpful. He made the entire process smooth and stress-free, taking the time to answer all of my questions and making sure I felt confident in my decision. There was no pressure — just honest communication and great customer service. He really went above and beyond to ensure everything was handled efficiently and that I was comfortable with all the features of my new vehicle. I absolutely love my Outback, and I’m so grateful for how easy Derek made the experience. If you’re looking for someone who is patient, transparent, and truly cares about his customers, I highly recommend asking for Derek at West Herr Toyota!”