Mark Christopher Auto Center

“Marco was an outstanding sales person when we purchased our 2020 Lexus RX 350 about a month ago unfortunately my experience after the sale has been very disappointing shortly after purchasing the vehicle. Warning lights appeared on the dashboard although I spoke with Marco several times and he reminded the sales manager to contact me. I never received a call back. I understand I did not purchase an extended warranty, but I never expected a 2020 Lexus with only 45,000 miles to need repairs for a cylinder misfire coil and spark plug replacement and a leaking water pump. These are not issues. I expected so soon after purchasing what was advertise as a quality use Lexus I’m very disappointed in both quality of the vehicle sold and the lack of customer service after the purchase I expected much better from a dealership representing the Lexus brand”

“First time I ever do a review for a dealer because they just gave us such a great experience! Shout out to Jc (he was our sales guy), Greg and Caesar got us into a 2026 Tahoe! No bs with these guys I truly appreciated that ! Top tier service from beginning to end !”

“I am writing to express my frustration and disappointment with the recent service on my vehicle. My car was at your GMC dealership for four days, yet the driver-side running board perimeter light was not repaired. This is not the first time I have experienced this issue. On multiple occasions, I was told that the problem had been fixed, but after returning home and checking at night, the light was still not functioning. This repeated failure to properly diagnose and repair the issue is extremely concerning. At this point, I have lost confidence in the service provided at the Mark Christopher GMC dealership in Ontario. I expect a thorough and permanent resolution to this issue, as well as better quality control to ensure repairs are actually completed before returning the vehicle to the customer. Please address this matter promptly.”

“I purchased my Chevy Trax from Mark Christopher Chevrolet and my sales rep was Sergio Rodriguez. He was amazing! I contacted Sergio last Friday, told him what I was interested in and that if I could, after my appointment, I was coming by to take a look. I did not make it until almost closing but Sergio was there in spite of the fact that he got off at 6 pm. He had texted me different cars and the one I liked best was in front ready for a test drive! I cannot say enough about Sergio but if you need a car, a Chevy, contact Sergio. He is excellent and will take good care of you. I told him I would be back the next morning and he text me at 8:30 to let me know he was there. When I arrived he had my two favs ready for me to decide. I love my car and I recommend Sergio and Mark Christopher Chevrolet in Ontario!!! Thanks Sergio!!!!”

“Excellent service from the sales department. Matt, Jr., and Ray, thank you all for helping my family find a good truck. we started on a GMC AT4X and ended up getting a Chevy Silverado 2500HD Bison. Matt has been a close friend of mine and been buying cars from him for years, and he knows exactly what we want even before we do so give him a promotion. Jr. Was really knowledgeable on the products and Ray helped us out big time on our deal and was really friendly. Thank you everyone we love our new truck and we will be back again.”