Genesis of Ontario

“Our experience at Genesis of Ontario was outstanding from start to finish. This was our first Genesis, and the level of customer service made us feel like royalty. A special thank you to Safa, who was absolutely amazing throughout the entire process. She was knowledgeable, patient, transparent, and never made us feel pressured. She took the time to answer all of our questions and made sure we found the perfect GV70. The entire staff was professional and welcoming, and they truly went above and beyond to make the experience enjoyable. Coming from other dealerships, the difference in customer service was night and day. We leased our GV70 and couldn't be happier with the vehicle and the experience. If this is what owning a Genesis is like, we definitely hope this won't be our last. In two years, we'll be back for that fully loaded GV80! Thank you again, Safa and the Genesis of Ontario team, for making our first Genesis experience one to remember. Highly recommended! 🚙✨”

“I had an outstanding experience at Genesis of Ontario. Dwayne S. is a true professional, and I sincerely appreciate how he helped ease the stress and pressure that can come with purchasing a vehicle. From the moment I arrived, he was knowledgeable, patient, and focused on making the process as smooth as possible. The dealership itself is absolutely gorgeous! It is immaculate, welcoming, and everything you would expect from a luxury brand. The facility truly delivers a luxury experience and reflects the quality of the Genesis brand. Once I decided on a vehicle, the process moved quickly and efficiently. Meeting with Finance Manager TJ was seamless, and the paperwork and terms were handled professionally and without unnecessary delays. A big thank you to Dwayne, TJ, and the entire Genesis of Ontario team for making this such an easy and enjoyable experience. Great customer service can make all the difference, and this team certainly delivered. Keep up the great work, it is greatly appreciated!”

“I had an outstanding experience working with Simoon at Genesis of Ontario when purchasing my GV70. He was incredibly helpful, responsive, and made the entire process straightforward from the beginning. He also went out of his way to try to locate the exact configuration I originally wanted, which I really appreciated. TJ was also wonderful to work with and helped guide me through the leasing process. Everything was well organized and easy, especially since I was completing the transaction from out of state. Earlier in my search I had visited another Genesis dealership locally, but the experience at Genesis of Ontario was on a completely different level. Because of that, I ultimately chose to go out of my way to purchase my vehicle from them. If you’re considering a Genesis, I highly recommend working with Simoon and the team at Genesis of Ontario. I would absolutely purchase from them again!”

“I worked with Joseph Juarez to buy a new GV70 and had a fantastic experience. There was a bit of a snafu with the car we were supposed to see, but Joseph was very transparent and kept us frequently updated as it got sorted out. We were able to pivot to another car and Joseph made the process completely pain-free. He honored the deal we discussed over the phone, was encyclopedic in his knowledge of the car (giving me a live demonstration of all the features before we left), did not pressure us about anything, and was very friendly and enjoyable to chat with while working though the paperwork. I’ve bought a handful of cars over the years, and Joseph is the best salesman I’ve worked with, would highly recommend asking for him if you go to Genesis of Ontario. The dealership itself is very modern, clean, spacious, and just feels very luxurious. I also worked with Edwin over the phone, and he was great as well. If you’re looking for a Genesis, I highly recommend Genesis of Ontario and Joseph Juarez!”

“As soon as I got there, I started looking around on my own and then I was approached by Henry. He introduced himself and I was very straight forward about me not interested in buying at the moment and that I was shopping around, especially since I had never driven or seen a Genesis from the interior. He still took the time to show me the differences between some of the cars and let me take them for a test drive. Once I got in the G70 V6, I knew it was the car I wanted. He was very patient and helpful with everything I was asking. I couldnt believe I was choosing the G70 after owning multiple V8's. Just from the luxury that it has to offer along with just the right amount of power for one to enjoy was more than I could ask for. If it wasn't for Henry that still took the time to show me different cars and answering my questions even though I had said I wasn't buying, I would of walked away. I had experienced 3 other dealerships that as soon as I mentioned i was just looking around and not buying, the sales person would just hand me a card and tell me that if I had any interest to just reach out when I was ready. Henry went above and beyond and wasn't there just to make a sale, he was there to provide amazing customer service and because of that, I found a car that I truly wanted. I didnt feel pressured and that made me want to buy from a place like that. Very easy and smooth process. Just overall amazing service. Thank you Henry​ Lee. Keep up the amazing service, Genesis made the perfect choice by adding you to the team.”