Empire Nissan

“Joe Sartor was amazing! He kept me up to speed during the whole order process, John Fakhoury ” the GM”, Izzy Otero. “ The service Director”, and Walter Serrano “in parts “, were also extremely helpful in getting the dealer install parts set up for installation Thanks again to the outstanding team at Empire Nissan! As a follow up, I just had my illuminated kick plates installed along with my rearview camera and mirror. Ryan O’Keefe was my service writer and Ruben Ledesma was the parts Director, both did an excellent job. Bryant was the technician that put in these items and did a perfect job. I was there for a few hours while the work was being done and noticed how clean the dealership was, while I was there I noticed that Maria the cleaning lady was doing an excellent job keeping their dealership spotless. Hats off to Empire nissan for doing an all-around excellent job!”

“I had an excellent experience at Empire Nissan. The service team was friendly, professional, and kept me informed throughout the entire process. My vehicle was completed on time, and everything was explained clearly. They made the visit easy and stress-free. I would definitely recommend Empire Nissan to my family and friends.”

“My overall experience in the service department at Empire Nissan was positive customer service was excellent had a few issues but they took care of everything. I would recommend this dealership at least from my last experience”

“People don’t usually rave about dealers, but will definitely tell you the bad experiences. My family has bought a total of 9 cars now from Empire Nissan since 2015. From my original salesman Henry Valtierra to my sales guy Manny the last 4 purchases, Empire Nissan is top quality in service! They work hard for the deal and are always upfront. I’ve driven Hondas, Toyotas, Mercedes and due to the unparalleled service from sales, they finance to the service department, Empire Nissan has a lifelong customer in me. I’ll never go anywhere else. Go see my friend Manny if you’re considering a new car. You will not be disappointed.”

“my wife and i weren’t planning to buy a vehicle that day.. we just went in the dealership to check out out the 2026 nissan Z! but sales agent victor was really good in his presentation of the vehicle that i didn’t want to leave the dealership without that amazing Z! with the help of sales manager juan, we finally closed the deal and my wife and i got to drive home the vehicle.. my only complain is, since it was getting dark already, probably about 8pm, i did not notice the scratches on the inside part of the front windshield - driver side! i only saw the scratches 2 days later, while i was cleaning the car. i got the car last april 06, 2026. i went back to the dealership today, april 15, 2026, to show them the scratches. although they weren’t able to remove the scratches, the service department director, mike, was very nice and professional.. now i’m going to wait for their call to find out what they can do about it.. i mean, it’s a brand new car after all! there shouldn’t be scratches or blemishes on it! thank you, buddy cruz”