Bob Moore Cad

“I just bought a Cadillac Escalade from Bob Moore Cadillac of Edmond and had an amazing experience. Right after taking delivery, I noticed a small issue with the infotainment screen. I brought it straight back, and instead of giving me a hard time, the team replaced the system immediately and provided exceptional customer service. Super impressed with their honesty and top-tier after-sales support by John. Highly recommend this dealership!”

“Great car! Great purchasing process! Highly recommend seeing Karlee Azbell. She is very friendly and professional and definitely knowledgeable about the vehicles. She will discuss all your options. Financing was a smooth and quick process. Overall a great experience!”

“I was never going to have an electric car, ever! Wife & I looked at about 5 brands of vehicles and the Cadillac Lyriq was the most comfortable by far. The sales staff was actually wanting to sell a car to us. Test drive the Lyriq very smooth ride and super responsive. The sales team very knowledgeable, friendly helpful with our questions. Home charging station was no drama with Krueger Electric installing charger in two days from car purchase. Later, passing show room later noticed very classy sales women in show room to be expected for the Cadillac team.”

“We purchased a new Cadillac Escalade from Bob Moore - first one after owning several different Lexus and Mercedes SUV's. Our Sales associate Tony G was extremely pleasant, knowledgeable and patient and went out of his way to accommodate our wishes on color and options. We had done our research and knew the fair price for the vehicle and that is what we paid. Tony and his Manager Adran were very pleasant to deal with - 1st time I can say that about a car salesman! All employees were friendly - definitely no sales pressure. The entire experience was truly exceptional. Jared was our finance person and he too made the process easy with handling all of the paperwork. The car buying experience at Bob Moore was above and beyond what we expected. We can genuinely recommend this dealership”

“I was declined because the credit score that I was listed on all my credit bureaus even with updating it wasn’t accurate. So I was told I needed a cosigner. With husband cosigning and my current car (I was upside down) The payments were way too much over 900. So I asked what would it be if we just took my car off and me off the loan? It took hours for them to try it. They were trying to find other vehicles to fit my budget, which I’m not mad at, but it was a waste of time, I feel like it just took them way too long to just use my husband . Finally, the sales manager said that’s a good idea. By then we had already been there for 4-5 hours so I asked what the payments would be and no one would tell me until we got back to financing. I asked a lot of times, now I mentioned I wanted it to be as close as 600 as possible I realize this day and age is virtually impossible, especially for a Cadillac. They said I think you’ll be happy with the payments we get back there And it’s Well over the $700! I was adamant that I wanted to be as close to 600 as possible so we ended up taking off some of the warranty. The not wanting to tell me the payments kinda PMO little bit because I knew it wasn’t going to be a close number. I mean they had came and got our insurance card and all this stuff and I’m like if it’s not a payment I want then it’s pointless to take my insurance card. Overall, I’m happy with the vehicle so far but we were there from 12 to close! I do appreciate the sales guy trying to find something to work with my budget. I just don’t appreciate the secrecy towards the end. Also, this was our second vehicle that we bought from them. We bought a Camaro years ago from Bob Moore on Northwest Expressway and didn’t have this problem.”