Jaguar Land Rover Ocala

“I took my Land Rover in for noise issue and it was told it was related to Axle . I approved the repair and paid for the work. However, the very next day after delivery, the same noise came back. Now I’m being told it is a “different noise” and that additional repairs are needed. It is frustrating because the vehicle was already inspected, and this should have been identified before charging me for the first repair. I expected better diagnosis, communication, and quality control from a Land Rover dealership. Very disappointed with this experience.”

“Warning!! BEWARE!!!!!!! Be careful buying a car from this dealership. Sold me a water damaged car during Covid. Unfortunately we just found out after taking the car to a local shop. All the electronics, airbag system is ruined due to water leaking from the defected windshield. After confronting these crooks (Matt In service department) he actually tried to charge me 12,000 for the repairs that was caused by them. Matt in service department had the nerve to offer me a 2,000 discount for my inconvenience. They admitted it was a factory issue but still refused to cover the costs. Thank God we never had an accident because the airbags would have never deployed. This dealer certainly did not care about safety!!! Lord knows how many OTHER Land Rovers out-there with this safety issue The dealer admitted it was a factory defect so how many out there with this defect”

“I just wanted to take a moment to sincerely thank Christian Waddell, Haylie King, and Mr. Kelly for such an amazing experience purchasing our 2025 Mercedes-Benz E 350. Coming from New Jersey, I’m honestly used to car dealerships feeling stressful, full of pressure, sales tactics, and headaches. Because of that, I walked in expecting the usual experience, but what I received was the complete opposite. Christian and Haylie were incredibly kind, patient, supportive, and genuinely helpful throughout the entire process. They made me feel comfortable from start to finish and treated me with respect instead of just trying to make a sale. That really stood out to me. Mr. Kelly was also extremely pleasant and professional to work with, and you can tell the atmosphere there starts from leadership. Everyone made the process feel smooth, honest, and easy, which is something I honestly never thought I’d say about buying a car. This was by far the smoothest and best dealership experience I’ve ever had, and we absolutely love the new 2025 Mercedes-Benz E 350. I truly appreciate all the help, kindness, and support your team showed us throughout the entire process. Thank you again. We’re very grateful.”

“I had a great experience buying my car from Darion. He’s a very smart and professional guy who really knows what he’s talking about. He explained everything clearly and made the whole process smooth and easy. You can tell he genuinely cares about helping his customers. Highly recommend working with him!”

“I’ve bought several new cars but I have to say this was the best experience I’ve ever had. My salesman Christian was very communicative and informative .i called him about the SUV and he kept my informed for about a week till i could drive on the weekend to see it. The rest drive was the best one I’ve ever experienced. I didn’t feel any pressure or any pressure to buy. The finançing was quick and easy. The manager was exceptional as well. Christian took the time after my purchase to set up my new car and show me all the features. He called me twice the next day to see how I was and if had any questions. I highly recommend Christian and this dealership to anyone who wants a stress free buying experience. Five stars to Christian and his manager. Thank you both.”