CarMax Ofallon

4.4 Google
Open Today:

11:00 AM - 8:00 PM

Google Customer Reviews

Rhonda McWilliams

May 18, 2026

Rating:

My experience with selling my vehicle to Carmax was great. When I went to the actual O'Fallon, Illinois Carmax to finalize the sell of my vehicle, the representative Velvet, was professional, and really nice.

kathy hines

May 16, 2026

Rating:

Thank you Riley & Will. I am always blessed by Riley (Service Dept Manager) & Will (Sales person) Both of these gentlemen go above and beyond to make sure not only do I get great customers Service, they explain what is going on and will do a follow up call to make sure I'm satisfied. Also, a shout out to the cleaning staff. Any time you can walk into a show room and the floor looks like a mirror it makes your visit that much more pleasant. The cleaning staff looked and carried themselves professionally. I know there are a few of us out there that rate public bathrooms. I'm will not return to a place of business if their place is unsanitary. Them women's bathroom at Carmax was neat, clean and fresh. I have been at other dealers bathrooms and the one that stood out the most to me was Lexus of nashville. They had beautiful disposable hand towels and fresh smelling hand soap . Their bathroom was spotless. Keep up the good work Carmax. Repeat customers send referrals 😉

Kaitlynn Serrano

May 12, 2026

Rating:

They were so great to work with. We came in on a Saturday and picked a truck they held it until Monday for us. It came with a 30 day warranty that we used twice. Even though both things were not there when we bought the truck. They were kind and hassle free for both of those appointments. Jaymee one of the managers is incredible and very efficient. I would absolutely come back.

Rick Lachner

Feb 13, 2026

Rating:

Process was easy. There's no pressure sales, no commission reps. We picked out what we liked to look at, did a test drive, and filled out the paperwork. It's always a tedious process but the entire time was simple and satisfying.

Autumn Wright

Nov 25, 2025

Rating:

I had the best experience with Carmax yesterday. I couldn’t have gotten a better SalesWomen. She’s absolutely understanding, compassionate and caring. She was so patient with us while we delt with insurance problems. I’m so grateful to have met Roslyn Brooks. If you go to get a carmax I highly recommend her. She is just the sweetest person I’ve met in a long time. Thank you for getting me my car.