Genesis of Ridgefield

“I am writing to share my appreciation for the exceptional service I received during my recent vehicle purchase. Lorenzo Ditroia was impeccable from start to finish. Since I live over two hours away, we negotiated everything over the phone before I made the drive. Lorenzo provided detailed videos of the car’s interior and exterior, proactively highlighting any minor defects in the paint or rims so there were no surprises. When I arrived at the dealership, the vehicle was ready and the paperwork was prepared for my signature. The process was seamless, and I would highly recommend Lorenzo and Genesis of Ridgefield to anyone in the market for a new vehicle. I will definitely shop here again in the future.”

“This was hands down the smoothest car buying experience I’ve ever had. Lorenzo made everything easy, direct, and completely transparent from the beginning. No games, no hidden fees, no unnecessary back-and-forth, just straightforward numbers and honest communication. The price they gave me was honestly unbeatable. It was undeniably better than anything else I was seeing in the area. The finance manager and the rest of the team were just as professional and efficient. Everything was clearly explained, handled quickly, and there were zero surprises. I never felt pressured or rushed at any point. If you’re shopping for a car, definitely ask for Lorenzo, but from my experience, the whole team there operates at a high level. They make the process simple, clean, and stress-free. Highly recommend.”

“I have been servicing my car here consistently for the past three years, and most recently again, and the experience has been nothing short of excellent every single time. Setting up service is so easy!!! Guilherme was outstanding, he kept me informed with clear, timely updates throughout the entire process, which I truly appreciated. The convenience alone sets them apart: they picked up my car with a smile, delivered a loaner, and were incredibly accommodating to my schedule. On top of that, Oscar went above and beyond by sending me a detailed video explaining the work that needed to be done. That level of transparency and professionalism was impressive and very reassuring. Reliable, communicative, and customer focused, I highly recommend them without hesitation.”

“Lorenzo was by far one of the most professional person that my husband and I have dealt with when buying a car. I was shocked when I found out he has only been there for one month. He has so much potential and I wouldn't be surprised if he gets a promotion soon. He is extremely knowledgeable, just an absolute pleasure. He is also excellent with the negotiation process as is Rob , the manager as well as Carlos in finance. Christian at your front desk is unbelievable, such an asset as well to Genesis of Ridgefield. Thank you for such a wonderful experience. My husband really so far is enjoying his new Genesis SUV. I love his new car especially the comfort and the color. Happy Holidays and thank you to Lorenzo, Rob, Carlos and Christian for an excellent experience.”

“Leased my first vehicle and Trevor Delmore truly went to bat for me. The first cars I wasn’t totally in love with, but he kept me in mind and I ended up with the payment I wanted and my dream car. So easy to work with & the rest of the Genesis team was also incredible. Thank you!!”