Toyota On Nicholasville

“Out of state buyers beware, in terms of vehicle corrosion, Kentucky is definitely not a southern state. I recently purchased a 2015 Tacoma from Toyota on Nicholasville. I found it on Cargurus and called. A salesman responded to me and sent me some pictures and videos of the truck. I specifically asked for pictures of the frame and undercarriage and received them. The photos and videos made everything look good. In the video the salesman claimed he could only find one defect on the body of the truck and that the underside was beautiful. Admittedly I was stupid for purchasing the truck sight unseen, but I believed him and this was a spec I had really wanted. I purchased the truck without seeing it in person(I know, stupid), flew in and when I arrived at the dealership to pick it up, I was unpleasantly surprised to discover the truck had a Viper alarm system with remote start installed. Anyone who has messed with them knows they are awful to remove. There were also undisclosed dings in the cab of the truck and a large ding in the bedside, and a gouge in the one of the plastic bedside fender flares. I don't care about that as much since it's a truck, but the salesman failed to disclose any of these details. At this point I owned the truck regardless, so I paid my down payment and drove 9 hours home. When I arrived I began to crawl under the truck and noticed that it was good and rusty like a PA truck. The majority of the frame was coated in a thick wax undercoating which preserved it, but any place or thing that was missed in the process is happily rusting away: 1) The inside c-channels of the rear portion of the frame 2) The tow bar is rotten (they all rust), but the portion of the bumper that contacts it is rotting away. 3) The bedside supports are crunchy 4) The frame cross members have rust developing where the undercoating flaked off and the spare tire mechanism and cross member are rotting. I'm not so much angry about the rust as I am about being deceived. The salesman was very kind and cordial. I understand he is in the business of selling cars which sometimes requires half truths. I just want to warn people especially out of state buyers to carefully inspect their vehicles in person before handing over their cash.”

“I had a great experience working with Eric Potter at Toyota of Nicholasville, KY. He made the entire process quick, easy, and hassle-free from start to finish. He was able to get me into a new Ford Raptor and make the numbers I was looking for work, which made a huge difference for me. This was by far one of the easiest and most pleasant vehicle purchases I’ve ever had — I highly recommend working with Eric!”

“Got a 2026 GR supra from Cody. It was a smooth transaction and quick process. Stephanie took care of the finance and she was awesome! Highly recommend. They don’t do bumps in price either. Will be back to get my wife a new Highlander grand.”

“Toyota on Nicholasville did a great job with us by getting us the vehicle we want. All employees working with us were so kind and honest. We got a deal from them for our Gulley Remodeling business . Will be a good start so we check with them firstly next time we are going to buy . I recommended them. Best deal best people”

“I had an outstanding experience at this dealership, thanks to the exceptional service provided by Jonathan in sales and Stephanie in finance. From start to finish, both demonstrated top-tier professionalism, deep product knowledge, and a genuine commitment to customer satisfaction. Jonathan went above and beyond at every step. He was consistently responsive, answering all of my calls and questions promptly—even after the purchase. His transparency, patience, and attention to detail made the entire process smooth and stress-free. After I took delivery of the car, he even walked out with me to review additional features and ensure my phone was fully connected. That level of service is rare and truly appreciated. Stephanie was equally impressive. She made the financial process clear, straightforward, and comfortable. She worked diligently to help structure payments that aligned with my budget, and she explained every detail with complete transparency. Her professionalism and willingness to go the extra mile made a significant difference. Both Jonathan and Stephanie exceeded expectations and delivered a truly exceptional buying experience. If you’re considering purchasing a vehicle from this location, I strongly recommend working with them. You will leave confident, informed, and extremely satisfied with your decision. Thank you for making this an experience worth remembering.”