Odaniel Ford Inc (Ford Mitsubishi)

“Excellent service experience on my 2019 Fusion. Had an electronic shifting problem. Michelle my service advisor was friendly, thorough, and the service department fixed my vehicle quickly. Would highly recommend, thank you O’Daniels.”

“Excellent customer service from Owner to service in both body and service side. I have always had great experiences with O’DANIEL ford with prior explorers. Nice to work around all the holidays.”

“We have never had a better purchase experience than we did with Jennifer Hull at O’Daniel Ford New Haven. The whole experience was flawless. We felt valued. It was the fastest purchase experience too! Excellent!!”

“Jennifer Hull at O’Daniel Ford in New Haven was AMAZING. She made purchasing my newly used vehicle a breeze. There was no pressure, she took her time with me and let me look at as many cars as I wanted. Because I purchased a used Jeep Wrangler, there were things that I wanted replaced in order to be comfortable purchasing (brakes, tires, and rotors) and Jennifer made it happen! I’ve purchased my last three vehicles from O’Daniel and I honestly have zero plans of purchasing anywhere else. I am a Supply Chain Manager and Customer Manager so I know great genuine customer service when I experience it and Jennifer is just that! Shop with her for your next vehicle folks, you won’t be disappointed!”

“Absolutely incredible service that’s all I can say about that! To start, I had paid for a build out for a new Mustang Shelby GT 350 here in the Northern Virginia area. After about two weeks From placing a deposit I found out there was no allocation for my vehicle I was heated to say the least. To back up I wanted my new GT 350 without stripes and in the convenience package, most GT 350s come with stripes and the electronics package. On top of all of that I wanted white. I scoured through the Internet to come across O’Daniel Ford. I got a hold of Scott via email at 11 o’clock at night, and was contacted the next morning prior to leaving on a family vacation. Scott not only took care of me over the phone to make this purchase, he took care of all of this while I’m at the airport with my family. Once I had landed I had received a call from Mike the finance officer, which also took care of me to secure my vehicle over 500 miles away. All paperwork was overnighted and once I receive it I sent it back they stayed in touch with me all along the way. I purchased the wheel package and the ceramic coating and they gave me the white glove purchase service by having it delivered by a private courier. Once they picked up my 350 from the dealer I had my brand new car the next morning. What an incredible experience from start to finish not only did I get the car that I wanted to be exact spec, I was treated with just as much respect and service as though I was in their showroom, if I ever pass through Indiana I will make it a point to visit O’Daniel once they picked up my 350 from the dealer I had my brand new car the next morning. What an incredible experience from start to finish not only did I get the car that I wanted to be exact spec, I was treated with just as much respect and service as though I was in their showroom, if I ever pass through Indiana I will make it a point to visit or Daniel Ford ford. Thanks gentlemen for the incredible experience, I love my new car and you made my purchase easy.”